Naledi S

Poor staff attentiveness

I was at one of your stores on Saturday at Sam Ntuli am not so sure about the time but it was around 1pm. Went in to buy some cake I was craving for one but ended up waiting around because only one employee was serving. There was another staff member at the entrance just standing by the door not helping nor giving me the attention . It gave the impression that customer service isn’t a priority. Training staff to jump in when colleagues are busy would make a big difference. I was so disappointed but I was happy with my cake.