Tessa M

Exceptionally Poor service from courier Guy Lockers

Pudo will make you disillusioned and make you realise what they mean when they classify South Africa a third world country! If you value your sanity and run a small business, find other alternatives. The WhatsApp bots hallucinate, the call centre staff are always putting you on hold to check this that or the other if they are not ill advising you-.so they dont even train their staff well enough to troubleshoot. Oh and if you use them frequently the number of problems you experience with the actual lockers will reflect that, basically not worth the headqch and if you think cheap is driving out to a locker to drop off a number of parcels, factor in the inconvenience when lockers are full and you have to drive around looking for an empty one, factor in the calls you will need to make when infront of the locker and its malfunction, factor in that fact that junior level management has no overriding powers when their system is not working and the extra expense you will incur to rebook and repackage orders because now they need to cancel versus intercepting the system such that the customer is not inconvenienced. I could type a long list of headaches you can potentially expect to experience but I'd rather say. Don't bother just look for alternatives if you value your mental health.