Marco F

*1 star - Absolutely disgraceful service from DCB Logistics*

DCB Logistics is a nightmare to deal with. My shipment is days overdue with ZERO communication from them. Their tracking is completely useless — it hasn’t updated since dispatch so I have no clue where my parcel is or if it’s even still coming. The worst part? Their customer service does not care. I’ve called and emailed multiple times asking for a simple update and got nothing but vague excuses and no actual help. No accountability, no urgency, no answers. If you need a reliable courier that actually delivers on time and keeps you informed, DO NOT use DCB Logistics. This level of incompetence and unhelpfulness is unacceptable. I’ve lost money and time because of them. Save yourself the headache and choose any other courier.