C
Carlos
Active since Apr 2026
2
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Reviews
2 reviews3 weeks ago
Don't use Solar Advice, rotten service
If you seriously considering a solar system from the Company Solar Advice to save on your electricity bill, Dont trust them, please be aware that their customer service stinks as far as after sales support is concerned. I was disappointed by their technical and sales team who repeatedly failed to answer my request for help after I realised the solar system was costing me way more money than I was paying without the oversized and under performing solar system. And to frustrate matters further, non of the staff rep**** to my plea for help and could justify why I was sold an oversized 16 kW inverter when a smaller inverter could of done the same job. The oversized system miserably underperformed to the extent that I am paying more for electricity now than I was before as I now have to pay solar rental of R5685 to Solar Advice and R11000 to the Municipality grid as well. When instead their technical sales guy, Leon in the beginning created the false expectation that I would be saving money, and thereafter has ghosted me with no reply just dead silence. I regret doing Business with Solar advice who demanded an upfront non refundable commitment fee of R5685 with no benefit offered to me at all. A real ****. To make matters worse Solar Advice have installed a system that I can't monitor my solar consumption and what it's generating every day as I don't have access to their router rights and what's most frustrating is Solar Advice refuse to respond to my request for help. I really regret giving Solar Advice my business, I should of gone with Wetility instead. Solar Advice make me feel like I have been ****med.
0 replies
2 months ago
OUTsurance were quic...
OUTsurance were quick and efficient with my insurance cover they proved to be the cheapest
1 reply
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