Tido B

UNHAPPY FLASH MERCHANT !!

Today I'm writing this review, to put it out there in hopes that the universe bless us, flash merchants, with a new reliable and trusted company to infiltrate the south african industry. It's been how many times that I have lost money due to *********** deliverance from flash and their so called agents, who are basically only good at informing you that theres nothing that they can do about your lost. We print out vouchers for our customers, and from time to time, they come out invalid or non existent, even tho it was just printed out of THEIR machines !! Customers expect us to resolve the issues that OUR machines cause. The same way we as merchants, who support the flash business, expect the agents to assist us in a more effective way other than telling us to call a certain network provider (especially Cell C) or Hollywood bets to resolve our issues that THEIR machines caused. Our customers come in for convenience, and we as merchants have no other choice but to refund customers with a new token, while we are left with the lost of an invalid token printed out by the machine. Telling them to call the network providers or Hollywood bets does not fall on pleasant ears. While we as merchants have to accept the lost. Because when calling these providers its always (The token has already been punched in) ***, obviously thats how we know that it said that the voucher is invalid, i mean come the f*ck on now. If it went thru it would've reflected via the acounts that it has been topped up. I mean no customer will ever want to go thru all this trouble to buy a R600 voucher, and hearing they have to make contact with Hollywood bets or a network provider. But flash expect us to tell customers to this for a service rendered between us and them. No man. The first 5 times I have accepted. But how many losses do I have to take before this bug gets fixed or their agents make more means to help you resolve the issue other than telling us to make contact with Hollywood or networks providers. No man. But until we find a better company to not only cater for themselves, please do better FLASH GROUP !!! 5 to many loses and I'm upset being a FLASH merchant/ barrier of bad news for those with invalid tokens !! ons word *** vertel deur die customers as ons sê hulle moet dit self resolve. Hulle kom al reeds wee terug yt hulle pad yt, so hulle is kla be*** as hulle hie aankom!!!