Hanno M

PART SERVE - NO SERVICE

Booked my Lenovo Laptop on the 10 March for repairs under warranty repairs . Told them the battery is not charging. Have tried communicating with them through their online repair site with no response or feedback. Have had 2 telephone calls with regards to getting a new battery and a quote...NO communication, No option but to cancel and take laptop somewhere else to get parts. No answer to when my laptop will be ready, the WORST service I have ever had from a company, I wish I had read the reviews before handing my computer in, this company should be ashamed that they are not upfront with the customers and tell them there is a service/parts problem.