CP
Charmé Prinsloo
Active since Apr 2026
2
Reviews
0
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Reviews
2 reviews1 month ago
Sentinel has failed me as a surviving spouse!
As a surviving spouse, Sentinel has failed me. If it was possible to give them a minus rating, i would My husband passed away in October 2025, and i did their claim a few days later No one comes back to me No feedback No call No email And your call centre keep one hanging for 20 minutes until the phone cuts off without even answering That's really pathetic client service for a company of your calibre Im juggling ***** since October to keep up financially without any other income I am dying over here. I dont know where to turn to Its 7 months later! And still nothing...
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2 months ago
No Service Delivery
Parcel undelivered Good day NO Service delivery at PepPaxi SA Good day I dont know where to turn to about this pathetic service.... About 10 phonecalls later ...10 escalations later... No phonecalls back...No answers given...No Communication Whatsoever I'm not allowed to talk to someone higher....and they can see its somewhere at a warehouse but cannot give the detail out, according to todays phonecall. No one can tell me where the parcel is,ir when it will he at the branch. Parcel D532040251821 Send 24 Feb We are in April... On day 1 i saw i used P8675 instead of P8765 and rerouted it. I dont know where to turn to, there is no help,no service. Nothing shows up on their online service,only that it should have been at the branch long ago. Thats really not on. Kindly email me back , [email protected], with the way forward as i am in a predicament. To the receiver i look like the villan! Charmè Prinsloo 079 721 0731
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Review Distribution
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2 Star
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1 Star
2 (100%)