Tapiwa S

Do not go there ever.

DO NOT GO THERE! I wish it was possible to give them no stars at all. I made an appointment the day before ,for 3pm 02/04/2026 to do acrylic hands and gel toes . I arrived on time. I was told to sit.No communication at all. 30 minutes later of me not being attended to . I have to get up and ask what’s going on. I made an appointment why am I waiting. The lady with glasses at the reception desk proceeded to tell me that all the people waiting made appointments. So I asked again what is the point of allowing me to make an appointment if I am treated as a walk in and I still have to wait. At this establishment, making an appointment is just to “reserve your space in the queue”. Was her answer. Mind you there were over 5 people when I arrived waiting Doing your maintenance is supposed to be a calming and pleasant experience. Do not go to lonja you will definitely not receive that at all. Don’t book an appointment,there’s no point. Their specials may save you money , however you will pay with your time and comfort. This is the third time this has happened to me at this branch. I will not be going there ever again. I made an appointment BECAUSE I CLEARLY NEEDED THEM DONE AT THE TIME. They have absolutely ruined my day. What a horrible experience. I immediately left after waiting nearly 45 minutes after the time of my appointment. The quality of work they provide is really not worth your time anyway. Extremely dissapointing. You would think after so many bad reviews they’d fix their ways. TRULY THE WORST SALON IVE EVER BEEN Too in my life.