Active since Mar 2026
I have been requesting to be excluded from all kinds of gambling, I filled the form 2 months ago and I am still not excluded. The frustrating thing is that they are setting us up to be doomed because they are making money off of our addiction.
I was charged triple the agreed amount, and I requested a refund and they said it was processed, I should wait 7 to 10 working days, it is now 20 days and no payment has been made. I have made countless follow ups but am taken from pillar to post.
I have made a withdrawal however I have not received my instant money number and pin. When we deposit the money reflects immediately but when you withdraw it feels like you have to beg for them to process within reasonable time lines.