Lwandile M

14-day deposit turnaround? Try 3 months and counting

If your lease agreement has Alleyroads Managing Services (Pty) Ltd as your landlord, think twice, especially if you expect your deposit back without a fight. I vacated my unit at Amanzi Heights (eManzimtoti) in December 2025 after following all required processes, including a 3 months notice. I was told there is a 14-day turnaround time for refunds, yet that timeline has clearly not been honoured. Almost 3 months later, there is still no payment and no proof of payment. Instead, it’s constant follow-ups and being given the runaround. At this point, it feels like tenants are expected to chase and practically beg for money that is rightfully theirs. What’s more concerning is that I am not the only one, tenants who vacated before me at Amanzi Heights experienced the same issue, which makes this a pattern rather than a once-off delay. Still expecting an immediate payment of my deposit and proof thereof.