Leeboy G's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

LG

Leeboy G

Active since Mar 2026

3

Reviews

0

Industries

Reviews

3 reviews

Mutual Credit Solutions

4 months ago

****mers

They are a bunch of ****s, phoned my fiance **** to her about dropping her payment, without telling her shes going to be under debt review.. She doesn't need this as all her payments are up to date!

0 replies

5 months ago

Annoyed

My account was sent to debt collectors without notice, despite being up to date with payments. Netstar claims a debit failed due to insufficient funds, but I had sufficient funds (bank statements available as proof). I tried to cancel due to poor service (device malfunctioning, spoke to 12 representatives, none could help). Netstar refused to cancel without a settlement fee. A representative said I'd get a waiver if issues persisted after 2nd/3rd technician visit (recorded call). A lady responded to the email saying that the representative had no authority to make such decision without a manager. I rep**** back saying that he spoke on behalf of netstar and should be held accountable for what he said, irrespective of whether he was allowed to say it or not. He still said it! They now refuse to provide the recording. Netstar is ignoring my emails. I'd appreciate your help escalating this.

2 replies

5 months ago

Annoyed

I'm extremely dissatisfied with Netstar's billing system and customer service. Despite being up to date with payments, my account was handed over to debt collectors. Not once was I notified to say my account is back in payments. Netstar claimed they attempted to debit my account but encountered insufficient funds, which is incorrect as I had sufficient funds at the time. The situation was exacerbated by unhelpful customer service, with representatives (I spoke to 10 different people) from legal and finance shifting responsibility to other departments. I've been passed around, receiving conflicting information, and I'm still seeking resolution. I'm frustrated that Netstar's inefficiencies are impacting innocent customers.

2 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

3 (100%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy