Active since Feb 2026
The refund department cannot get hold of the finance department via telephone or emails. Few weeks ago it was a system problem. Only 1 lady works with refunds and if and when she is not available, then no one else can assist. Why does Michael Thunley at educor not do anything about these ongoing problems. Surely there must be someone, anyone for that matter be able to assist in any form. For such a big entity where phone calls cannot be directed to the finance department.Really.....i sent an email to Daleena as well, but no response...
Hi everyone, I have not received any correspondence since my last review, can you believe it. I am still finding it difficult to get my refund since 2024 from Damelin. No one is replying to my follow up emails. It is very concerning for such a big institution to withhold money back.
Very very bad service. I am struggling since 2024 to get a refund sorted. No one reply to emails. There is not a contact number or person to call. I've been dealing with more than 4 people (Damelin Centurion and Durban), thandeka, precious, Selena, Velencia, Cleavon, only to find out they are no longer with the institute. Had to send all documents again, but till this day... No response. For such a big institute, to take people's money and not pay it back. I wonder how the audits and financial year ends gets done. I tried to speak to Deelena that is at head office don't return calls and always in meetings.