Francois A's Profile | Hellopeter
Share Your Experience
Industries
I'm a Business
Search
Toggle menu
FV
Francois A
Active since Feb 2026
1
Reviews
0
Industries
Reviews
1 reviews
Afiswitch
6 months ago
Poor communication and no customer support
Poor communication and no customer support I am extremely disappointed with Afiswitch’s lack of communication and customer support. I urgently need an updated SAPS Extract for my daughter. Despite multiple attempts to contact Afiswitch, I have received no assistance. I sent messages to their WhatsApp number (previously used successfully), made a phone call where I waited in the queue for over an hour (moving from position 9 to position 1), only to be disconnected by an automated message instructing me to send an email due to “high call volumes.” I have also sent multiple emails to the provided addresses (*** and *** ) over two days, with no response. When dealing with a time-sensitive request, this level of non-responsiveness is unacceptable. I would not recommend Afiswitch based on my experience.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (100%)
