Active since Feb 2026
I submitted my SACE registration application on 23 March 2026. After waiting several weeks, I was informed on 13 April 2026 that one document required correction. I corrected and reuploaded the document within 48 hours. Since then, my application has remained pending, and the status still reflects “Incomplete” despite the corrected document being submitted. I contacted SACE telephonically to confirm whether the corrected document was acceptable and whether my application was back in the processing queue, but I was advised that no assistance could be provided and that I must simply continue waiting. This registration is required for employment, and the delay is now causing serious difficulty. I am respectfully requesting urgent assistance in reviewing and finalising my application.
I am appalled by the absolute lack of service and the constant string of broken promises from Pudo and The Courier Guy. My package was placed in a locker on April 23rd. As of today, May 11th, it has been 18 days, nearly three weeks and my parcel is still stuck at a kiosk. Despite being told multiple times that this process would only take two days, I have been stuck in a cycle of "escalations" and "awaiting feedback" that leads nowhere. The level of service is unacceptable for the following reasons: 18-Day Delay: It has been 11 days since they confirmed the parcel was retrieved from the locker (April 30th), yet they have failed to redirect it or provide a collection point. Empty Promises: I was told on several occasions that the matter was being handled by an "Operations Manager," yet no one has contacted me directly and when they did, the operation manager was just a clueless as I was. According to him it was supposed to have been delivered on the 5th of May. Zero Accountability: I spoke to a representative this morning who promised to email me the current location of my parcel so I could collect it personally. It has been over an hour, and true to form I have received nothing. I am now being forced to do the job of the courier myself just to get my items back.
We received an email approximately two months ago requesting our RSVP for graduation, with the dates specified as being between May 4th and May 15th. As of today, May 4th, I have yet to receive any further information regarding my graduation. I have attempted to contact support via email and have been placed on hold three times during phone calls, each lasting between 20 and 30 minutes before automatically disconnecting, without receiving any resolution. In response to my email, they stated that they had attempted to contact me by phone, however, I did not receive any calls from them. I am currently employed, and in addition to my work responsibilities, I am now experiencing considerable stress regarding the date, location, and time of my graduation. This lack of information also prevents me from inviting guests, as they are unable to plan their leave accordingly. Stadio demonstrates remarkable efficiency in contacting individuals when payments are due, including follow-up emails to personal accounts. However, when assistance is required from them, communication becomes exceptionally difficult. This is not my first experience with such issues at Stadio, and I sincerely hope it will be my last. I would not recommend studying here due to the high fees and inadequate support and assistance.
I studied through STADIO as a distance learner for four years while completing my Bachelor of Education. After finishing my degree, I feel more relieved that it is over than proud of the experience, because the entire process has been financially and administratively exhausting. First, the cost of studying through STADIO is extremely high. Compared to public universities in South Africa, the cost of distance learning at STADIO is almost double, sometimes even more when you include books and additional fees. Many students choose distance learning because they cannot attend contact classes, yet the pricing structure feels like it punishes those exact students. On top of tuition fees, the cost of textbooks is another major frustration. Every year you are required to buy expensive textbooks that cost a small fortune. Yet when you try to resell those same books afterwards, you only get a tiny fraction of what you paid for them. Students already struggling to afford their studies end up losing even more money on materials that quickly become useless once the course is finished. I paid for my studies myself because I did not want to graduate with debt at the age of 29. To make that possible I had to work multiple jobs. I worked at a law firm from 07:30 until 13:00 and then worked as an au pair from 13:00 until 17:30. By the time I got home I was completely exhausted, yet I still had to cook, clean, and study. Balancing full-time work with expensive studies is extremely demanding, but for many students it is the only way to survive financially. Communication and administration at STADIO are also major issues. During my final year I failed one exam. Instead of forcing me to redo the entire subject, STADIO allowed me to rewrite the exam in February. This is something I do appreciate, because many universities would require you to repeat the entire module for another six months. However, getting basic information about the rewrite exam was incredibly difficult. It took nearly three weeks just to receive basic details — whether the exam would be written at home or at a venue, what the format would be, how long it would take, and when it would actually happen. Students were only told the details during the same week that the exam took place, which makes proper preparation almost impossible. Now that I have completed my studies, I am still stuck waiting for my letter of completion so that I can move forward with my career. Due to recent regulatory changes, you now cannot register for a teaching license unless you already have your letter of completion. Previously, student teachers could begin the process while still studying, but that is no longer allowed. This means graduates are stuck waiting for paperwork before they can even apply for jobs or register professionally. Even worse, many employers require the actual degree rather than just the completion letter, and the degree itself is only issued months later at graduation ceremonies. After studying for four years, it is incredibly frustrating to feel like your life is on hold because of administrative delays. At this point I honestly do not even care about attending graduation. I simply want my letter of completion and my degree so that I can move forward with my life and career. After four years of sacrifice, working multiple jobs, and paying extremely high tuition fees, the last thing graduates should be doing is waiting months for documents just to start working. STADIO may provide distance learning opportunities for students who cannot study elsewhere, but the financial pressure, the cost of textbooks, the communication issues, and the administrative delays make the experience far more difficult than it should be.
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