LM
Lebogang M
Active since Dec 2025
2
Reviews
0
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Reviews
2 reviews3 weeks ago
Accounts
I settled my mr price account on the 13th of April 2026 and I haven't received the paid up letter even today. When I call them they don't pick the calls and when I write them an email they responded that my account is not with them and I should contact the credit provider yet they are the one(easton berry agent) who contacted me to settle the account and that I should accept the debi check mandate, they even said they'll send me the paid up letter after settling my account. It has been more than a month now waiting for the paid up letter. I need to submit it to my credit provider as early as possible and to fix my credit history.
2 replies
6 months ago
Bad service
I app**** for a consolidation loan and debt review withdrawal with credit gateway and I was told to send the settlement letters, I did send them the settlement letters on the 8th of December and on the 10th I did a follow up and apparently Itumeleng said they didn't receive my letter I had to resend them the same day (10 December) and they said they speed up the application. The following day the 11 December I called again for a follow up, Itumeleng said my application was declined due to affordability. Yet They registered the loan on my credit report with an amount of about R41000that I have to pay R1990 for 36 months whereas I didn't even get a cent from them.when I call to enquire about that situation their contact are not available and their agents do not pick up my calls. I don't know what to do now. I feel like they ****med me😭😭.
2 replies
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