GG
George G
Active since Nov 2025
2
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0
Industries
Reviews
2 reviews2 months ago
Overcharging
Yesterday, on the 26th of March, 2026, at around 15h30, I stopped at the Total Petrol Station in Johannesburg, Simmonds Street, and filled 42 liters of diesel. As I was busy talking to the petrol attendants, I didn't notice that they charged me 1,187 Rands. Only when I went home, I realized that they overcharged me. So the next day I went past and asked the manager why they're charging me so much, because it was around 28.50 for a liter of diesel when it was displayed at 22.50. Then he explained to me that yesterday it was 28.50, but today they dropped it down to 22.50. So I think this daylight *******, as the petrol price hasn't gone up, it only goes up on the first day of the month, on a Wednesday. And they're just putting up and down the price the way they like it. One thing is for sure, I'll never use Total Petrol Station ever again.
0 replies
7 months ago
Unfair Cancellation fees
The subscription that I cancelled, with due notice, had been in place for more than two years. I was therefore very surprised and disappointed when, a month later - a delayed response - I was charged a cancellation fee of R999.00. I note that in accordance to your terms and conditions, cancellation fees may apply to certain fibre network operators (FNO). However, since Vumatel is the only FNO explicitly named as an example, and no other FNO is identified in your terms, the application of the R999.00 fee to my non-Vumatel service is not explicitly supported by your published terms. I find it unfair to charge a fee of this nature after such a long term relationship, and it feels as though I am being penalized for simply cancelling my subscription.
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2 Star
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1 Star
2 (100%)