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JD
James D
Active since Oct 2025
2
Reviews
0
Industries
Reviews
2 reviews
Postbank SOC Limited
4 months ago
Postbank no response to emails and where ***** is out of control
Good day We reported a ***** to the postbank ***** email address- *****@postbank.co.za on monday 23 March at 09h54. I have not had any feedback nor acknowledgement of the email. I sent another email on 26 March at 05h18 to ******** and have still yet to receive an acknowledgement or response to these emails. This is now the second ***** on my father's SASSA account. The first ***** was reported on 27 August 2025 and only resolved some 5 months later. He has now had another ***** which he became aware of on the 22 of February in which another R5300 was taken out of his Postbank SASSA account. The lady at the Postbank at Pick n Pay Kengsington showed my father the copy of his ID which was used which has a very blurry picture of an African male. Please can we get acknowledgement of the emails sent and a proper investigation into this matter. It is very clear that Postbank cannot or does not have proper systems to protect their clients nor apprehend ******* within its structures. My name is James Durieux on behalf of my father Dennis Durieux
0 replies
Postbank SOC Limited
10 months ago
Postbank *******
Postbank *****s from pensioners. My father had a *****ulent withdrawal on his SASSA account to the amount of R3000. We reported the matter to the ***** division of postbank on the 08 September. A new postbank card was issued to an unknown recipient and the money was withdrawn in Kroonstad. We have sent numerous emails to establish the status of the matter and when my 82 year old father can expect the ****** money to be refunded. I have sent emails 07 October and we got a response that the matter is still under investigation. I requested some sort of time line but since then we have had no further responses to this and other emails sent 16 October and again today 21 October. The money was *****ulently taken from my father's account due to negligence or lack of proper systems in postbank. It is there fault they should pay my father's money back. He has things to pay and it is not human what postbank is doing to pensioners.
2 replies
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