DS
David S
Active since Sep 2025
3
Reviews
0
Industries
Reviews
3 reviews8 months ago
Bad customer service
We booked a car through Rentalcars.com from Alamo on arrival we were informed that we cant add my fiance as a extra driver and pay with her credit card. Our already rental payment was penalized with a 70% cancelation fee and had to Uber. Worst customer service .
0 replies
8 months ago
Bad customer service
Worst customer service you v can get. Booked through their online Rentalcars.com and both of these companies were unwilling to help and just blamed the other for not helping to make a payment through my fiance credit card,because it she showed me to be the driver,even when we were asking then to add her as a driver aswell ,none of the two were willing to help and just blame the other one . We had to book a Uber at the end and was penalized with a 70% cancelling fee on our payment already made to hire the vehicle on booking.
0 replies
9 months ago
Professional services
Thanks to Ursula and Charmaine for the absolute wonderful service and guidance received for you. Your excellent service and communication, follow ups, check in also on my personal wellness is highly appreciated.
1 reply
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)