LG
Libor G
Active since Jul 2025
3
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Reviews
3 reviews2 weeks ago
Outstanding Payment of R100,000 — No Response
I sold items through Stephan Welz & Co (Swelz Pty Ltd) and the auction closed on 22 March 2026. The proceeds of the sale amount to R100,000.00. In terms of their own terms and conditions, payment is due within 45 days. That deadline passed on approximately 6 May 2026. I have still not been paid. During this time I made three phone calls to their offices. On one occasion a staff member promised to follow up with Laurence — I never received a callback. I sent multiple emails — not one was responded to. On 19 May 2026 I issued a formal Letter of Demand giving them 7 days to pay. That deadline expired today with no payment and no response. I have now filed a formal complaint with the Consumer Goods and Services Ombud and will be pursuing legal action. I would caution anyone considering consigning items with this company to be aware that payment is not guaranteed and communication is virtually non-existent once they have your goods and your money
1 reply
3 months ago
I had an excellent experience with CBK Motors
I had an excellent experience with CBK Motors. I dealt with Zander and Jabu, who came out to my home to evaluate and make an offer on my vehicle. From the moment they arrived, I was greeted in a friendly and professional manner. They carried out a thorough inspection of the vehicle, clearly pointing out any issues they might need to address. After a test drive, they presented me with an offer and took the time to explain exactly how they arrived at the valuation, which I felt was fair and transparent. Once we agreed, they processed a real-time payment on the spot and completed the necessary paperwork immediately. The entire process was fast, easy, and honest. I would definitely recommend CBK Motors to anyone looking for a straightforward and professional vehicle selling experience.
1 reply
10 months ago
Disappointing Experience with AC Direct: Incompatible Units and Poor Customer Service
I recently purchased eight outdoor air conditioning units from AC Direct, spending R83,000, with the expectation that they would be compatible with my existing indoor units. I specifically emailed AC Direct to confirm compatibility, and they assured me that the chosen model’s outdoor units (four 18,000 BTU and four 24,000 BTU) would work seamlessly. However, while the 18,000 BTU units were a direct swap and functioned as expected, the 24,000 BTU units were not compatible, despite AC Direct’s claims. When I contacted AC Direct for support, they offered no apology for their error and instead suggested swapping wires in the outdoor units to make them work, noting that this could void the warranty. This unprofessional response left me to resolve the issue myself by purchasing additional contact switches and wiring them into the system, incurring extra costs and effort. Additionally, one of the delivered units arrived severely damaged due to being dropped, though AC Direct did replace it the next day. The lack of accountability, poor customer service, and misleading advice have left me deeply dissatisfied. I strongly advise against purchasing from AC Direct due to their unreliable product recommendations and inadequate support.
1 reply
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5 Star
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4 Star
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1 Star
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