Stephan Welz & CO.
Verified Business
|3.5|8 Reviews (last 12 months)|Responds in 265h 38m
Stephan Welz & CO.
Verified Business
|3.5
8 Reviews (last 12 months)
Responds in 265h 38m
AI Review Summary
Based on recent customer reviews, Stephan Welz & Co. receives strong praise for its auction experience, with customers consistently mentioning friendly and knowledgeable staff, easy-to-use auction software, clear lot photography, and welcoming warehouse collections. Buyers highlight efficient refunds and helpful reception teams. However, a recurring and serious theme among sellers concerns delayed payments well beyond the contracted 45 day period, ignored follow-up queries, and disputes over incorrect commission calculations. While the buyer-facing service appears polished, seller payment reliability emerges as a significant reputational concern.
Performance(last 12 months):
Ranked In Business & Legal Services
#32Reply Time
265h 38mReplied to 67% of negative reviews
Reply time on negative reviews: 265h 38m
Ranking
#32
in Business & Legal Services
Reply Time
265h 38m
Replied to 67% of negative reviews
Reply time on negative reviews: 265h 38m
Review Distribution
3.5|8 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About Stephan Welz & CO.
How is Stephan Welz & CO. rated on Hellopeter?
Hellopeter has tracked Stephan Welz & CO. across 61 reviews. Stephan Welz & CO. hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Stephan Welz & CO.? Write a review to help others decide.
Recent reviews (8)
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