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Praise H
Active since Jun 2025
12
Reviews
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Reviews
12 reviews1 month ago
Boitumelo Nkomo was ...
Boitumelo Nkomo was very wonderful her help was exceptional thanks a lot!
1 reply
1 month ago
Unprofessional Service
They are very unprofessional and seem to not knowing what the hell is going on with their business. In January I requested a settlement amount which I paid in full within 2 days and I was told to wait until the end of April to get the paid up letter. Now for the past two months I’ve been getting calls from their agents saying that my account is still owing a balance, and when I ask questions they hang up the phone without any clear explanation or way forward. They always say that “let me check what’s wrong and call you back”. Very unprofessional staff! They all assume we speak the same language as they do and they don’t even try and adjust throughout the call when they can hear you’re not speaking in their language. There’s no accountability whatsoever.
0 replies
2 months ago
Sasha Saunders was v...
Sasha Saunders was very swift and helpful with the amendments on my insurance policy.
1 reply
4 months ago
Nosipho Menziwa is a...
Nosipho Menziwa is always top tier at assisting with with active policies and she goes all the way to ensure clients are happy
1 reply
5 months ago
Khaya from Santam wa...
Khaya from Santam was very helpful and very swift here is a good consultant.
1 reply
5 months ago
Nosipho Menziwa
Nosipho Menziwa Client Engagement is the best, she is very helpful and makes sure she goes all the way to assist others
1 reply
7 months ago
Nosipho Menziwa
Nosipho Menziwa Your were very swift and effective in assisting me regarding a client’s policy, thank for your service and the team work!!!!!
1 reply
8 months ago
Capitec and Jabulile are useless
Capitec and their agents are useless. I just got off the call with Jabulie and she has no interest whatsoever to assist me with the ***** that is happening on my account. Instead she is insinuating that I know about these transactions because I have made a few transactions in the previous months. Just note they only assist with only if it happens in a place you’ve never been before
1 reply
8 months ago
Gomolemo Monama
What a star! He assisted me with a very affordable premium and his service and knowledge of the product is outstanding. Thank you man!
1 reply
8 months ago
Tim Zigi assisted me...
Tim Zigi assisted me very well with the request that I had with the Santam Client Engagement
1 reply
Review Distribution
5 Star
10 (83.33333333333333%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (16.666666666666668%)