MS
Moipone S
Active since May 2025
2
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Reviews
2 reviews10 months ago
It was exllent he kn...
It was exllent he knows how to speak with customers
1 reply
13 months ago
00
5th September I received my couches from leather gallery 3 seater had a sunk in hole on it and they sinking in when we sit on them. I reported immediately around 6pm at Clearwater after few days assessor came to chec' unfortunately I was not at he. Phoned me then I told him the problem I have with those couches and he told me write an email which I did several time not getting any help went to the shop several times before they helped in January and in February they came to assess again and on the 14th March they collected and left 1 seater I was not at home again. Then Iater that day I send the email again to complain no respond. 26t March they send me the report that they fixed the couches I responded by saying I didn't buy second so thy either give me the. New set or refund. No respond then we went back to the shop to complain the.they gave them instructions to inform us that we must contact them it on the 25 April we waited till first week of May we went to the shop again for our refund after that we received a letter from their lawyers instructing us to give them the date to deliver. So I need help cause I have spend 50000 for those couches all I need is my money back
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Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)