Reco R

Active since May 2025

Reviews

Industries

Reviews

3 reviews

3 weeks ago

TransUnion contravention of the law

I lodged a dispute with TransUnion regarding an incorrect default listing. They issued me a formal outcome letter confirming that the dispute was resolved and the default would be removed from my profile. Despite this, the default remains. When I followed up, TransUnion admitted no investigation had been done and insist I re‑log a new dispute effectively sweeping the original, valid dispute under the rug. This is unacceptable. Once a dispute is confirmed as valid and an outcome letter is issued, TransUnion has a duty to honor it. Forcing consumers to restart the process undermines trust and violates the spirit of the National Credit Act, which places the burden of proof on the bureau, not the consumer.

2 replies

Game

9 months ago

Terrible Experience

I placed an order online for a couple of things on Friday morning, 5 items on the order were cancelled because even though the items were marked as "in stock" they were actually not available. I called in on the same to cancel the whole order so I could just go to the shops in person and get what I needed. I was advised that the cancellation will take 24-48 hours and the refund 3-5 business days. I've contacted the Game call centre and Whatsapp chat each of the past 5 days to enquire when the cancellation confirmation will come through and everytime I get a different response. Monday I was told Finance is processing the refund, today I was told they are still working on the cancellation. Absolutely appalling service. I would not recommend using the online platform

7 replies

Matrix Vehicle Tracking

11 months ago

Worst customer service you will experience

If you want peace of mind, get yourself another tracking company. Even if the dealership tells you it's free for however many years insist on getting your own tracker elsewhere. Believe me, it's not worth it getting into business with these people

9 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

3 (100%)