NM
Nicholas M
Active since Apr 2025
26
Reviews
0
Industries
Reviews
26 reviews1 month ago
Den of *******
Where is my R1419 that was on my subscription account, which was part of the allocated credit on the 22 February 2026. The email that was sent to Icasa clearly stated that my next payment date will be on the 1 July 2026, because of the ongoing internet connection problems. For the month of April I've been calling you guys everyday reminding you guys that I'm always connected without internet yet I was charged for this and it contradict the email sent to Icasa. I want my rain one home account to be properly rectified or else Icasa will have to know everything about this.
0 replies
1 month ago
Winterveldt tower congestion
I'm connected without internet every day since November last year 6pm until 10pm I don't have internet connection... I've been trying to raise this and you even provided false information to Icasa regarding the matter, please note that I'll be personally going to Icasa with all the evidence I have, together with all other affected clients in winterveldt, your noc have claimed that every day during peak hours I get 35mbps but on my end I'm connected without internet due to a congested tower. And I know ispa won't take any action against you guys but prepare for the worst, I won't back down till this issue is resolved. There's always no throughput during peak hours and please note I don't want any service provider I want you guys to do the right thing and resolve the matter.
1 reply
1 month ago
********s
I've logged in an escalation with Icasa, complaint with ispa and consumer goods and services ombudsman regarding the poor service I've been receiving since November last year, I won't reset until this is resolved and again it's totally inappropriate for you guys to collect revenue for services that are not working... This will be followed by a ******** case. Please note that I'm not going anywhere I'm here to stay and rain please do the right thing otherwise we will meet in court.
5 replies
1 month ago
Poor service
I've been complaining about Rain since last year November, but you guys have failed to take steps against the company 😔 now it's been six months with the same tower issues
0 replies
2 months ago
Tower Prb
Linray, Allen and Tina I'm still struggling with slow internet connection and I'm also waiting for the results regarding the Dikgakologo primary school tower issue.
8 replies
2 months ago
Device mix
Guys what is wrong with you... On the 6th March 2026 I received an outdoor 101 router to my surprise the device is not linked to my account, the device that is appearing on my account is the 101a located in JHB hood avenue
29 replies
4 months ago
Pay vodacom
Guys please pay vodacom what is due to them.... I know you are using their infrastructure to supply us with the internet... I've been struggling with internet since 9th November 2025 today it's the 22nd of January 2026 still nothing is working nor improving I'm paying for 100+Mbps but I'm getting 5mbps
8 replies
5 months ago
Paying R400 extra for 20mbps
I've been to rain queenswood yesterday regarding this issue of slow internet speeds since 9th November 2025, like wise they didn't assist. I've been trying to reach you guys so that my issue can be resolved but everyone went AWOL yet I'm supposed to be paying R400 for 20mbps
7 replies
5 months ago
Bad service
Hello Rain it's me again I'm still struggling with slow internet speeds since 9th November 2025 I'm getting below 30mbps, yet I'm paying for full speed. I've been trying to get assistance regarding the matter but rain doesn't care about it's customer's please note I've laid a complaint with Icasa and ispsa regarding this issue. It's been two months already I've been trying to explain to you guys that your towers are congested
10 replies
5 months ago
Slow internet speed
We're still struggling with slow speeds since 9th November 2025 till today 2nd January 2026.... Especially from 7am until 00:00am when I call I'm being told that it is tower latency, but there's no progress whatsoever to resolve the matter... We only have one 5G tower at Dikgakologo primary school against more than 100 devices connected to it obviously it's not going to operate efficiently... Please upgrade your infrastructure so that everyone can happy with consistent speeds
7 replies
Review Distribution
5 Star
6 (23.076923076923077%)
4 Star
2 (7.6923076923076925%)
3 Star
2 (7.6923076923076925%)
2 Star
4 (15.384615384615385%)
1 Star
12 (46.15384615384615%)