CF
Charmaine F
Active since Mar 2025
2
Reviews
0
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Reviews
2 reviews1 month ago
Non delivery
Terrible service from Ppet Elizabeth Branch continued phone calls but just false excuses why parcel is not delivered. Various confirmation that parcel is out for delivery but does not get delivered. Will be ope ing case of theft
0 replies
15 months ago
Don't keep to their own rules
Due to unforseen cirmcumstances I fell behind on premium payments, i received a letter with a due date and amount, I made full payment on the due date, thereafter Brightrock still took a premium the following month and then 4 days later cancelled my policy. They now refuse to reinstate without medical underwritng even after staff informed me the policy had been cancelled by accident. I met their requirements but they don't stick to their word or procedures. Terrible service.
5 replies
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2 (100%)