SB
Sivashni B
Active since Feb 2025
4
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0
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Reviews
4 reviews2 months ago
Pick n Pay Damages to our Property Promonade M/P
Pick n Pay Promenade M/P Cape Town. On the 29 December 2025 our delivery arrived at 17:35. Your driver delivered with a vehicle and had damaged our property, I reported it to the Mr D contact number and continuously followed without any response until a Sunday in March when made contact again and then received a call from a guy claiming to be Manager in charge he assured me this would be sorted out and he will send me an email, once again no email no calls spending time and money calling a call Centre which was has been a dead end. I then tried again and spoke to a guy who I mentioned that I do have cameras but their is a call out fee cover that and please sort out my damaged property ASAP. Mogamed got back to me via email letting me know that I must send the pictures of damaged and quotation for repairs this was all done the Monday till date I have no reply from him. However I received an email from Jason stating he needs the footage which we have no problem getting but cover the costs as he advised us that the driver says he never damaged our property which is a lie as we had guests over on that day and 5 witnesses and the camera footage will proof that your driver is a ****. After no success with Mr D no replies no calls infact a circus experience I reached out to the store Temba SM, he assured me he will get to the bottom of this as as the Store manager he should of been communicated by Mr D on this incident which he has not been made aware. I have called this store numerous times left messages and then called yesterday again and spoke to Washeila who not only was extremely rude but I asked her to call me back which she has not till today. We requested the driver name and surname to open up a case at SAPS and she refused to provide that information. We have been advised to go to court to recover all cost for damages and expenses including attorneys costs till date.i requested senior RM to revert back no Washiela does not know who the RM is etc. Pick n Pay I need feedback urgently.
2 replies
5 months ago
****** Experience
Sales Manager Keanen services is absolutely ****** discriminating rude Don't buy from them. Reached out to them in last year to buy a car, the 1st sales person never got back then the 2nd sales person assisted us but with all the holidays is delayed our vehicle purchase. Eventually we were approved for brand new at 274k. We were not happy with the deal and I informed the sales manager who advised us there's nothing else he can do. This we found to be incorrect information he communicated to me as the other Hyundai branches could assist us with a car within our budget. Eventually the stellenbosch sales manager came back to me saying that he can do it however it was still not within the budget we wanted. I then received a call from him he was extremely rude ****** spoke down to me like I don't know or like I'm uneducated person. I asked him his there no demo or one with low mileage he can do at our budget he said No. I'm he was clearly saying he doesn't want our business lol. Don't support this branch! The sales manager is ****** and my experience was utterly disgusting and most of all disappointed. Furthermore wasted our time as it's almost 1 month since we app****. We are now in contact with another Hyundai in Western Cape to assist us. They have been very helpful. I have also received calls from Joburg and Durban offering their services. Hyundai South Africa please look into the sales manager at your Stellenbosch branch.
0 replies
5 months ago
Front Desk Main Receiption Pathetic Disgusting Service
Extremely Disgusting Main Receiption Service. No service Clueless we were told it's not her job description to assist us with medical aid. Son was rushed in on Sunday evening through emergency and later at 1am discharged due to no specialist available. Dr informed me he will contact me once the specialist contacts him on way forward. Son went home at 1am I called hospital at 4 30am spoke to Dr on duty he advised me that he would need to come in urgently. Then 10min later received a call from emergency reception saying we must go straight to main receiption they have all information there. I advised Dr and emergency receiption we probably be there at 7 30am. When I got there I went straight to main receiption told lady who actually never introduced herself to me that we here for admission at this point she was clueless no idea what or etc needed to be done. I was then approached by Mr Chilwan who was doing rounds at the hospital I explained to him the situation and he walked with me to the emergency reception area. They advised him front desk should have it but infact never did Dr on duty at emergency walked with and advised me everything will be sorted out. I sat down at front desk. She advised me that my medical aid declined his procedure which was an emergency procedure booked by a specialist. She told me medical aid said his a month on medical aid which is impossible she basically called medical confirming information which was incorrect and considered to be *****ulent without my presence. I then was told by Dr they can write out a letter for Victoria hospital I told Dr on duty something doesn't add up right here. I asked the front receiption lady why did the medical aid decline my son admission she said his only 1 month on medical aid I was shocked when she said that to me. I asked her if there is anyone else at hospital who can assist me she advised me that the medical aid lady is off and no one else to assist me and it's not her job description to assist me further. So I loaded airtime on my cell phone moved away from receiption area and called my medical aid only to find out she called the medical aid without me being present confirming information which is considered to be *****ulent information. Bare in mind we there front 7 30am and my son is sitting in waiting area in pain waiting for a life threatening procedure which the main receiption lady basically *****ed up his hospital administration. I spoke to my medical which on a call with medical aid I went to front desk reception to advise her I am on a call with them and I have the authorization code there was another patient she was busy with she advised me she can't help me or give me a pen to write down the Auth code I then asked if she is refusing to assist I will go to emergency reception for assistance which I did. Got a pen while I was on the call with medical aid got the Auth code and the very helpful lady there loaded onto the system and confirmed everything was authorized I then knocked on the door of emergency room spoke to Dr on duty who I advised it was authorized but earlier the main receiption lady gave incorrect information to medical aid without my presence. Dr at emergency then said he would let the surgeon know. Walked to front main receiption was taken up to surgical ward my son emergency procedure done. Dear Mr Chilwan the Dr's, nursing staff, security, cleaning staff, catering staff are so amazing do excellent work however your front main receiption is the face of the hospital and this experience was most utterly disgusting pathetic experience since attending this hospital. If 1 staff member can put someone's life at risk, the Directors Mr Bharot needs to relook at their front receiption area experience. I am 1 patient what if there were more or will be more in time. Maybe always have a medical aid person on duty to assist especially over season time and a back up plan in place. To the lady with braids at front line you have no customer experience please stop putting peoples life's at risk do your job correctly or if you feel you don't want to move to a different job there are plenty of unemployed people in SA that would die to have a job today. And also you rolled your eyes at me in front of another patient even more disturbing. Don't put peoples life at risk.
0 replies
11 months ago
Nedbank home insurance Do Not Bond with this bank
It's been 8 months since a claim was logged till date repairs done was not completed by their contractors. I have called for days no one gets back it's one of the worst Banks in SA to have a home bond with Don't bond with this bank. We pay such allot for insurance but in return receive absolutely no services. My doors still not closing which is a security risks endangering lives but Nedbank doesn't give a ****.
1 reply
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