MM
Malusi M
Active since Feb 2025
4
Reviews
0
Industries
Reviews
4 reviews1 month ago
Spar poor customer service and contaminated Stella Artois
Im highly disappointed with the Stella Artois product i had bought from Spar umhlanga Rock in parksquare. I had bought a 12 pack of 330ml Stella Artois from Tops Spar in parksquare umhlanga rocks in Durban, and the product had foreign particles inside the 12 pack which was contaminated. This is a discrase because it speaks to the poor quality of manufacturing of this product and quality control yet Spar still keeps it on there shelfs and are selling it to customers a a very low cost on promotion which means they know its contaminated and consuming a product of this nature could lead to someone in hospital. I had approached the manager today to bring the product back and got the worst customer service ever. Fristly i had asked if they can retrieve a receipt for my purchase i had made on the 30th of april at 16:44pm which i had swiped my Spar rewards card and the manager told me they can not do that for me i was supposed to come back on the same day due to once end of day shift cashes up all the information on the till register cannot be retrieved which i know is a blatant lie. I than showed her the product which i had bought from the store and a South African breweries sale representative was there and she could see the contamination and i also showed and sent her the vidoe of the other products and she than exchanged the product for me which the new product was also contaminated.Writing this review is not for publicity but to warn customers to watch out for the Stella Artois products they purchase from Spar. I've choosen to write this review instead of posting the vidoes of closed bottles which are highly contaminated.
0 replies
1 month ago
South African breweries Poor Quality Control
Im highly disappointed with the Stella Artois you supply to retailers. I had bought a 12 pack of 330ml Stella Artois from Tops Spar in parksquare umhlanga rocks in Durban, and the product had foreign particles inside the 12 pack which was contaminated. This is a discrase because it speaks to the poor quality of manufacturing of this product and quality control within your organization consuming a product of this nature could lead to someone in hospital. Writing this review is not for publicity but to warn customers to watch out for the Stella Artois products they purchase. I've choosen to write this review instead of posting the vidoes closed bottles which are highly contaminated.
0 replies
15 months ago
KFC DOESN'T CARE ABOUT ITS CUSTOMERS
Disappointed and dissatisfied with KFC and how they treat there customer's i had ordered two All Star meals and two coke Zeros and received something i didnt not order, they delivered a streetwise one and a coke zero, the customer care clearly couldn't help me. I spoke to the supervisor Nomfundo Hadebe which they say it was a operational issue and it wasn't my fault but i still didnt get what i had ordered. Afer waiting for more than one hour and 30 minutes we could not get to a solution where she had dictated to me that i will get a refund within 24 hours which when i made my payment for a service i didn't receive it was made immediately and i still wait not having a way forward. I requested to speak to a manager and she told me the manager Given Mlonyeni doesn't take escalation annd will couldn't tell me the turn around time. KFC DOESN'T CARE ABOUT ITS CUSTOMERS
0 replies
16 months ago
Nu Debt Management is a partner of MTN where MTN associates itself with the most unprofessional company to do its debt collection
Worst company ever to ever deal with that has the most disgusting customer service.Consultant within the Customer service department literally hang up on you while you requesting for assistance, consultants will cut the call if you ask to speak to a floor supervisor or say that supervisor are all in a meeting you should call after a hour and when you call again it's the same story where they tell you call after a hour. I've been requesting for a statement and it has been 4 days just to get a statement of my account and still today no assistance, consultants will tell you that they can email or send you a statement they have to send your request to the queries department which aren't contactable. I spoke to a gentleman of the name Cebo which literality cut the call on me will i was still explaining.
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4 (100%)