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JR

John R

Active since Dec 2024

5

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0

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5 reviews

10 months ago

Dewhot - Redeemed

I would like to report back regarding the response I received from Dewhot since my previous review. After some time of silence, I was contacted by phone. Dewhot apologised and asked of me if I would accept a replacement geyser. I accepted the apology and received a new unit. It is installed and I am happy to say that it is working properly - similar to my first geyser. Dewhot, it took a little ‘back and forth’, but you redeemed yourselves in a civilised manner. Thank you for restoring trust in your product.

0 replies

10 months ago

Disappointing after sales service

I have had a 16l Constant Temp geyser for almost 3 years now and am very happy with the performance. Based on the experience with the 16l, I recently bought a 12l Constant Temp geyser from the Durban factory. This geyser responded very quickly, reached the set temp and stabilised quicker than the 16l. However, only for 3 minutes before it shut off. I tried 2 x new regulators as well as new batteries to no avail. After just 3 days I returned it to the factory - and now the struggle. I was even told that I would have to pay for the repair to an ‘un-tampered with’ unit. I demanded a refund instead of a replacement, for I really do not wish to deal with people whose warranty does not seem to be worth much. And now, Dewhot have gone silent..

0 replies

Cyber Range (Create Now)

15 months ago

Sony smartphone repair

The response from Chris was prompt, the quote, fair and the service within the said timeframe. Very neat job, well done Chris. Highly recommended!

0 replies

The Courier Guy

20 months ago

Very reliable service!

Six times I used The Courier Guy and every time they deliver promptly. Keep up the good work.

0 replies

20 months ago

Non - service

It is very hard to rate this company other than pathetic when your parcel is returned to sender for the in-ability of MDS to understand my delivery address. 16 days and no parcel ?? Strangely Takealot, Clicks, RAM and The Courier Guy don’t have this problem. Don’t waste your time trying to communicate with this company - frustratingly disappointing.

1 reply

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4 Star

1 (20%)

3 Star

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2 Star

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1 Star

2 (40%)

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