RB
Rozé Bester
Active since Oct 2024
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
Lost/****** parcel
I am extremely disappointed with the lack of assistance regarding my parcel issue. I went to collect my parcel from the locker, but when I opened it, it was empty. Due to the severe storm, the locker doors at the site had apparently been blowing open repeatedly, and multiple lockers were left standing open. I immediately reported the issue, but I am simply being told that the parcel shows as “delivered,” with very little urgency or meaningful assistance from customer service. A parcel being scanned as delivered does not mean it was safely received by the customer. At this point, I strongly suspect the parcel was ****** after the lockers blew open, yet I am left without answers, support, or accountability. Customers should not have to carry the loss when there are clear security concerns at collection lockers.
0 replies
10 months ago
Aidan De Bruyn was calm, friendly, and went out of his way to help with my debit order issue
Aidan De Bruyn was calm, friendly, and went out of his way to help with my debit order issue. Excellent service!
1 reply
16 months ago
Love my new bag!
This is my second bag I ordered from Ilundi. Although some stitching is not done neatly (gives the bag character), my bag arrived today and I love it. Very good craftsmanship, friendly staff and lovely packaging! Thank you for the free shipping! 🙏
0 replies
18 months ago
Package lost/******
Very disappointed! I have sent a parcel about a month ago and now it’s lost. I have tried customer support but no one is willing to help.
0 replies
20 months ago
Apple Watch got lost
Apple Watch Missing from Parcel – Poor Handling, Security, and Follow-Up I recently used Pudo, a courier service by The Courier Guy, to receive a parcel that was securely packaged when sent. However, when it arrived, the package was loose at the bottom and wet, making it vulnerable to tampering. By the time it reached me, the Apple Watch inside was missing. I contacted Pudo’s customer support, and while one representative was willing to assist, I haven’t received any feedback yet—and honestly, I doubt that I ever will. This experience has left me extremely disappointed, as Pudo’s handling and security measures seem inadequate to prevent such issues, even with non-valuable items.
0 replies
20 months ago
Apple Watch ******
Apple Watch ****** from Parcel – Poor Handling, Security, and Follow-Up I am absolutely heartbroken and furious at the same time. I recently used Pudo to receive a parcel that was securely packaged when sent. However, when it arrived, the package was loose at the bottom and wet, making it vulnerable to tampering. By the time it reached me, the Apple Watch inside had been ******. I contacted Pudo’s customer support, and while one representative was willing to assist, I haven’t received any feedback yet—and honestly, I doubt that I ever will. Attached was proof that I tracked the Apple watch by my phone. This experience has left me extremely disappointed, as Pudo’s handling and security measures seem inadequate to prevent theft, even of non-valuable items.
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)