SS
Shaheen S
Active since Jul 2011
21
Reviews
0
Industries
Reviews
21 reviews1 month ago
Excellent service an...
Excellent service and very responsive, followed through every step of the process
1 reply
1 month ago
Float offers a conve...
Float offers a convenient interest free option to purchase high value items which doesn't affect your budget offering easy payments split over a period
0 replies
6 months ago
Amogeleng handled my...
Amogeleng handled my request for roadside assistance like a pro, she arranged for the service provider and followed up to see if my issue was resolved
1 reply
9 months ago
Tendani was responsive and ensured that the issue was resolved promptly
Tendani was responsive and ensured that the issue was resolved promptly. Excellent service
1 reply
13 months ago
Attentive and able t...
Attentive and able to listen to the customers needs
1 reply
16 months ago
Atrocious customer service from FNB
Call center doesn't not answer, I captured a debit order dispute on the app but the app doesn't give me any acknowledgement of the dispute being captured. I have phoned the call Centre but it's going on 15 minutes and nobody has answered. This is shocking customer service. It's like I called the department of Home Affairs
1 reply
45 months ago
Atrocious service
My car was involved in an accident and the insurance booked it in at Renew-it Bedfordview. I was assigned a service adviser and notified of any updates. On Monday the 19th of September I received an update that additional damages need to be approved by the insurer. I tried calling the adviser , was unsuccessful and sent an email. I didnt receive a response, tried calling the next day , was unsuccessful and sent a further email. Two days later i managed to speak to the adviser who was condascending and indifferent, I was advised that they are awaiting approval and only then can they order parts and once receiving parts, it would take 10 to 15 working days to repair. I followed up with my insurance only to find out the insurance did not receive the authorisation request. i find this service negligent and unacceptable.
1 reply
45 months ago
Excellent customer s...
Excellent customer service from Gomolemo Chris Nduna from the initial logging of the claim
2 replies
Review Distribution
5 Star
15 (71.42857142857143%)
4 Star
1 (4.761904761904762%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
4 (19.047619047619047%)