T
Thato
Active since Aug 2024
6
Reviews
0
Industries
Reviews
6 reviews3 weeks ago
Outstanding Service from Fines SA
Outstanding Service from Fines SA, had a query and they got back to me fast
0 replies
2 months ago
Vodacom Online Service Failure – Incorrect Delivery & Poor Support
My experience with Vodacom Online has been extremely disappointing. I app**** for a phone and was approved on 24 March 2026. During the order confirmation, I requested an address change, but unfortunately this was not updated on the system. As a result, the device was delivered to the wrong address. What is even more frustrating is the lack of communication — I had to follow up myself just to find out what was happening. Customer service has been poor, with no clear answers or assistance provided. As of today (8 April 2026), I have cancelled my order. However, I am now being told I must wait 7–8 working days for the process to be completed because the device is still in transit back to Vodacom. I was also unable to collect the phone in-store, which added to the inconvenience. Overall, this has been a very frustrating experience. I would strongly caution others to think twice before ordering a phone online if service and communication are important to you.
2 replies
4 months ago
Nkhensani was a great help, everything went well
Nkhensani was a great help, everything went well. Good job
1 reply
7 months ago
I spoke with Tumi Mo...
I spoke with Tumi Moleele and had a great experience in got a discount
1 reply
Review Distribution
5 Star
5 (83.33333333333333%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (16.666666666666668%)