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Nihan P

Active since Aug 2024

3

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3 reviews

5 months ago

*****, unreliable, dishonest and *ulent!

In connection with McCarthy Audi Westrand.*********, dishonest, *****ulent idiots! Bought a bakkie that is just a mess! Took it for a full diagnostics at Ford. Sent it back to Audi they can all of a sudden not find the faults Ford found and claims everything is good. Endless promises to return the vehicle everyday and they just don't pitch. The Bidvest report says it's a single cab when it's a cab and a half, the report states that everything passed including oil etc and then the manager wants to say that the oil leaks are new when ford pointed it out and showed us where the old oil was just wiped off. The manager claims it's just a standard checklist that gets done when they purchase a vehicle to make sure it wasn't in a accident etc but we had at it at panel beaters confirming accident damage. We have spent 30k out of our pockets thus far to get the vehicle in a presentable condition and as far as the mechanical part goes we are getting little to no assistance. They owe us money for repairs, diagnostics etc that is also just empty promises to pay it back. When financing you pay for registration etc but with this dealer we had to do everything after it was mistakenly registered on my wife's mother's name and try and claim back our money. The sales person as well as the Manager is totally ***********! I cannot believe Bidvest associates themselves with this dealer! We will be seeking legal advice to cancel the deal. Unbelievable and disappointing from a reputable franchise.

0 replies

Audi Centre Westrand

5 months ago

*******, unreliable, dishonest and *ulent!

*********, dishonest, *****ulent idiots! Bought a bakkie that is just a mess! Took it for a full diagnostics at Ford. Sent it back to Audi they can all of a sudden not find the faults Ford found and claims everything is good. Endless promises to return the vehicle everyday and they just don't pitch. The Bidvest report says it's a single cab when it's a cab and a half, the report states that everything passed including oil etc and then the manager wants to say that the oil leaks are new when ford pointed it out and showed us where the old oil was just wiped off. The manager claims it's just a standard checklist that gets done when they purchase a vehicle to make sure it wasn't in a accident etc but we had at it at panel beaters confirming accident damage. We have spent 30k out of our pockets thus far to get the vehicle in a presentable condition and as far as the mechanical part goes we are getting little to no assistance. They owe us money for repairs, diagnostics etc that is also just empty promises to pay it back. When financing you pay for registration etc but with this dealer we had to do everything after it was mistakenly registered on my wife's mother's name and try and claim back our money. The sales person as well as the Manager is totally ***********! I cannot believe Bidvest associates themselves with this dealer! We will be seeking legal advice to cancel the deal. Unbelievable and disappointing from a reputable franchise.

0 replies

24 months ago

Horrible customer service and communication

Really bad customer service and non existent communication from FinFix. I have been with them for 3 years more or less never missed a payment never had a problem up until now. I contacted them requesting information and guidance towards paying in a lump sum to finish debt off and get the premiums lower. Over a week and zero awnsers. I’ve sent numerous mails to follow up and not even that gets a reply. It’s super frustrating trying to work with a company that can’t communicate or update you whatsoever. I stated that I am in the USA at the moment and I am only available via email and at least they got that right when they informed me that a representative will be in contact with me within 24 hours (just a side not that 24 hours is all ready over a week that I haven’t heard from them).

4 replies

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