Karabo S

Active since Aug 2024

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Reviews

3 reviews

6 months ago

**** of policy

I received a message that Baroka is changing underwriters and the premiums will increase , i didn't have a problem with that But to received a message that my policy has lapsed due to none payment , While i make sure that i pay on a monthly basis i never missed a payment. You guys are a **** ,i know my money wont come back .I just want to cancel . its not so worth it

0 replies

787716

11 months ago

Maladministration

Good day I am writing this with sadness, I went to the Johannesburg branch to enquire about what I needed to know .The lady was very helpful to my surprise when she checks the system I am owing two months ,how is it possible?? This money is being debited from my account monthly when I downloaded the bank statement it shows that you guys are debiting this needs to stop .Why would such a big company have maladministrstion issues Please get your house in order

3 replies

22 months ago

This was a poor service from such a big company ,I never received any form of communication from them

Good day I am insured with out surance, my sister passed away on Monday morning, so Tuesday I called out surance to inform them ,to find how to claim and which documents. Then I got the documents on Wednesday morning began to send ,to my surprise I called them today with no response I couldn't get through the claims department

3 replies

Review Distribution

5 Star

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4 Star

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3 Star

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2 Star

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1 Star

3 (100%)