Roseline N

Unknown changed beneficiary

My ant(mother's sister)opened a policy with eas pay and put my name as beneficiary and my sell number to link her sassa pay on the day of the claim they said she came to change beneficiary someone who is unknown to the family,at the time my ant open the policy she could still walked after that she lost both her legs in an fire so she needed helped to go to easy pay wich I always did,now they said that she came and changed beneficiary afterwards at they branch we phone easy pay head office they said that the unknown beneficiary was the one who was for start of policy the one on paper and they failed to provide us with clearer details of beneficiary because we as a family don't know this person it's even unknown to the community please help