K
Katlego T
Active since Aug 2024
5
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Reviews
5 reviews1 month ago
Poor service at The San Hair
I went to The San Hair store in Hemmingways Mall (KuGompo City, formally known as East London). The service was very poor. From how dirty the floors were to how the lady at the desk was not giving me attention. One of the ladies at the back had to come and offer me assistance. I then proceeded to enquire about the type of wigs they have. The wig price changed 3 times before I was given a price. They kept whispering amongst themselves. I opted for a 12” DD straight bob because I urgently needed the hair and paid. The packaging was not up to standard. The wig was just placed inside their branded bag without any hair net. To make matters worse, they didn’t even include the wig cap. I have been in the other branch before and I know the type of services I received there. Why was it different today? I tried to alert The San Hair on TikTok about my experience and they deleted my comment on one of their posts. Very disappointed.
1 reply
2 months ago
Windmill Roadhouse MUST apologise.
I was at Windmill Roadhouse in East London around 8am this morning. There was a white Mercedes Bens parked in front of me and the driver was waiting for his order as I was placing mine. There’s a gentleman that was walking towards the direction of Windmill express, which is more like a convenient store. The driver called the gentleman walking by name and he turned and went to greet him back, giving him a handshake. They proceeded to talk for a while and then he walked into the store, the guy inside Windmill Roadhouse called the security officer in their yard to go get that gentleman out of the store. At first I didn’t understand what was happening, I saw the security escorting that gentleman out of the store and they stopped at the window of the roadhouse. The Roadhouse guy said that he wasn’t allowed to bother customers and beggars are not allowed. Fast forward, this is following multiple attempts to explain to him that they knew each other, the gentleman was escorted out of the premises. Visibly upset!
0 replies
5 months ago
I flew on the evening Xmas eve from East London to OR and return on Monday the 29th
I flew on the evening Xmas eve from East London to OR and return on Monday the 29th. The trauma that FlySafair made us go through. The anxiety that came with that flight. I took a video as well of our landing on the 29th (OR to East London) and everyone was screaming. The was a lady who flew with me from East London to OR on Xmas Eve and we met again on the return flight and man, it was traumatic. We were shaking. Never again my diiyyyeeeee! 💔🥺🥺 you could feel the plane free fall. No one apologies or at least tried to reassure us. FlySafair needs to honestly assess their planes correctly before take off and also train their Pilots on customer care especially when it comes to communication.
0 replies
5 months ago
I called LiquidCapital today to check if my extended service plan was still active
I called LiquidCapital today to check if my extended service plan was still active. The gentleman who assisted me over the phone was very friendly and solved my query immediately.
1 reply
22 months ago
I would like to write a review about 1st for Women following an incident that involved the damage to my car and my property on the 10th of August 2024
I would like to write a review about 1st for Women following an incident that involved the damage to my car and my property on the 10th of August 2024. I spoke to Dineo who I unfortunately can’t recall her surname but in that moment, she became what I needed. Someone who cared and who understood what was going on. I will never forget that experience. The called to check up on me and my son on the day and again on Sunday the 11th. She is truly an asset. Today I had the opportunity to speak to her again as she was the one who picked up my call when I called the call centre. Another thoughtful experience and she transferred me to Thato Lefofane who assisted me with the claims process. It was swift and she was very patient with me. So thank you ladies…from one lady to the other.
1 reply
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)