SC
Sandra C
Active since May 2024
20
Reviews
0
Industries
Reviews
20 reviews23 months ago
RCL CATFOOD 2 IN 1 DEFECTIVE SEAL
I buy the Catmor 2 in 1. The packaging I dictates clearly to open at the 'paw'. Then the tab snaps off. Gone is your zip lock tight seal that you've paid for The item. Costs R84. 00 Do you go through the shops inquisition. 1. Pay the extra petrol 2.barcode 3.manufacturing date 4.BB date 5.proof of paymenfs 6. Manner of paying. Or do do let it go. This time. And next time..... This the manufacturer needs to be aware of. But damp mouldy food is lethal to pets and you won't be held accountable unless your zip lock seal is used. Fair enough. But consider the cost + inconvenience to the consumer to return it? I think your Catmor 2 in 1 is a fair to good product. I will continue using it. But you need to be fair. and give me what I'm paying for. No other manner to contact you. Mail box remains full
0 replies
23 months ago
Pathetic Customer Care at Checkers even worse at sixty/60
Checkers Bothasig + Checkers Rylands including sixty/60 are a DISGRACE When it comes to Customercare and 'sameday' refunds. Ive written over 8 emails on 1 product alone. 1. They require a stringent phone interview 2.Although they gladly took your money 3. You need to retain the batch number 4. Retain the BB date 5. Retain barcode 6. Retain proof of payment And 7 forward photos of the damaged item When you bought and paid in good faith. They make it your problem. You bought the item to use not wait whilst they clear their admin. The stores need to refund the customer and take it up with the supplier on their time.
1 reply
23 months ago
HILLS CUSTOMERCARE MADE ME SICK TO MY STOMACH
I have just spoken to HILLS senior customer care liason person (her precise title I stand under correction) I have 4 Great Danes and have waited to have my UIF claim processed for 1 year and 8 months. This cold, brittle woman lacking in all empathy posed a question. Are you a customer of HILLS - to which I rep**** no. I cook 3 times a day for my Danes vegetables, rice, chicken livers... The customer care representative then very rudely said that if she craved an elite cup of coffee she would never phone then up and ask for one. She boldly declared you cannot afford HILLS, You are not a customer - I suggest you look elsewhere for your FREE bag of food for your Great Danes.
1 reply
23 months ago
TOSHIBA/NU-SKY remains a disgrace
Kindly forward me the direct email to the CEO of CTE TOSHIBA South Africa - Patricia Norris
0 replies
23 months ago
Pet Food suppliers DO NOT CARE FOR OWNERS
I approached Montego for a donation of a bag of Large Breed food for my 4 Great Danes. I have waited an exceedingly long time to receive my UIF due to Toshiba/Nu-Sky failing to co-operate timeously with the UIF in submitting required documents. 1 year + 8 months and I am still waiting for a payment. Montego's response was they care about pets and owners but provide to shelters. They sent a 15% off coupon. Would I be reaching out swallowing my pride and self respect if I could buy a bag of Montego?
2 replies
23 months ago
Hills has no empathy for Great Danes in need
National Operations Manager: Eugene from Abosute Pets recommended I contact Gillian Mackrill from Hills Pet Food. Their motto being "Rescue is life". I have 4 Great Danes and have waited 1 year and 8 months to have my claim processed. I have sold all my material possessions including my car to stay afloat whilst waiting for the UIF. I reached out to Gillian of Hills - who then wrote back saying my Danes where in a good condition. They help those in need. Attached was a coupon for 25% off a bag of Hills costing R2000 odd. Can you believe it. I wrote back explaining I had 'no' money and that my blue Great Dane was dropped off by a registered breeder who breeds Danes an corsos. This 4 month old pup was emaciated and covered in pus filled sores. The breeder said it was a 'runt'. and wouldn't thrive. I emailed Gillian photos. Abhorrent that Hills cannot donate 1 bag of dogfood.
1 reply
23 months ago
SPAR BERGFLIET WOULD RATHER FILL BINS THAN FEED GREAT DANES I NEED
Sunday past an incident occurred wherein a long standing patron was 'gutted', by the manner in which she was spoken to by manager Chris from Edgemead Spar. The customer had come to collect a box of expired veggies as previously arranged with Noeleen the manageress. I had appealed to her as my UIF had still not been processed 1 year + 7 months later. I have lost everything to stay afloat. TOSHIBA /Nu-Sky and Maynards Technology failed to submit the required documentation timeously as I won 3 CCMA cases against Toshiba/Nu-Sky. Chris apogised to the customer and said George the owner declared no more expired veggies to be given to my Great Danes. ALL veggie to be thrown away in the wastage bin. This is an unspeakable heinous act on George's side. SPAR POLICY AS PER WEBSITE IS TO HELP "WHEREVER"! To compound matters a Uanette Jong from Head Office contacted me. In a abrupt brisk manner - reinforcing that all expired veg goes straight in the bin. Contrary to the managers saying 1. They send it back to supplier and get a refund. 2. *** farmers use it 3. Their SPAR kitchens use it to make soup and pizza toppings and incorporate it in the 'hot meals' section!!!!!
2 replies
24 months ago
Toshiba/Nu-Sky remains a disgrace
Toshiba/Nu-Sky remains a disgrace. Having lost 3 CCMA cases against me they prolonged submitted the required documentation to UIF to entitle me to receive unemployment. By delay I mean 1 year and 7 months. I eventually reached out to the Premier of the WC to assist. Never once has Toshiba/Nu-Sky offered help. They have been kept in - the-loop of my dire situation purely as a result of their spite. Very similar to the customer interest they provide should you refuse to upgrade your printer - Oops, sorry no parts available......
0 replies
24 months ago
Poor Pioneer foods 'customer service'
I am very dissatisfied with the supposed 'customercare', I made a complaint over a week ago in respect of whole grains found in the Weetbix which hadn't been threshed an a box of Otees which was half-full. I still have not received a voucher for the replacement items. It seems upon purchase one must retain the slip - as if you are going to anticipate a faulty product. The myriad of questions an photos and interrogation call, has yet to surfice. So I've paid for something I wanted a week ago and now I must - wait?
2 replies
24 months ago
Crumbed chicken burgers abysmal, tasteless compressed questionable filling
The crumbed chicken burgers were compressed shavings of 'some content', tasteless.
0 replies
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2 Star
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1 Star
16 (80%)