CF
Charles F
Active since Oct 2010
19
Reviews
0
Industries
Reviews
19 reviews4 months ago
Great support & service
Our tap started to get small holes in the spout resulting in small sprays that were leaking water; Johann, responded and assisted immediately, and the tap was replaced this is great customer service. Thank you!
0 replies
22 months ago
Useless, no Customer Care / Service
Since the beginning of the year my number can not be called or received SMS-es Last week Saturday, I tried a SIM swop but the problem is still not resolved, the shop steward logged a Remedy ticket, this week again I made numerous call the USELESS MTN call center. Thy want me to punch in codes so that they can release the call...
0 replies
23 months ago
DSTV Chatbot, humans not respected.
I cancelled my services during Covid, I sold my decoder last week but the new owner cannot activate the decoder as according to DSTV I have an outstanding account... I tried to speak to a person but they only have chatbots... HORRIBLE!!
1 reply
30 months ago
Too big or a failing network
I have been with MetroFibre for a few years but now their service level has dropped, I guess they are getting too big and starting to lose interest in their customer's needs. My line has been down for almost a week, no feedback, no action, "Customer Support" puts me on hold and then disconnects the line.
2 replies
35 months ago
Wrong product delivered and no response
The wrong product is delivered, I sent them an email but still awaiting reply. They are totally useless, so do not order from them. DO NOT SUPPORT THIS BUSINESS, you will regret it.
0 replies
41 months ago
Bad business practice
They do incorrect advertising. first the website promises same day delivery, then I can only select the following day, the 5th, and in the confirmation they only mention the 6th… this a bad business practice! Then they call and only keep on talking, no listening skills on the customer service reps....
3 replies
42 months ago
No Customer communication
Call their Call centre and you just wait, send an email and be ignored. I ordered fridges, one has a manufacturer error an I am begging to have it exchanged for 3 weeks.... I ordered a a side by side fridge still waiting for the delivery Order Confirmed on 05 Dec 2022 Order packed on 07 Dec 2022, 5 days later still awaiting delivery
3 replies
45 months ago
Recommendable
Absolutely recommendable, fast replies and trustworthy. I have been dealing with Dylan Du Toit, he is a star, he knows what it means to go the extra mile.
0 replies
48 months ago
Excellent service & advise
Excellent service & advise, thank you Matt Montagu, I truly appreciate your input, feedback and follow-up.
1 reply
51 months ago
Haloweb understands their customers
They have been hosting my websites since many many years, they are there when you need them and will assist with any problem.
1 reply
Review Distribution
5 Star
7 (36.8421052631579%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.2631578947368425%)
1 Star
11 (57.89473684210526%)