TN
thobani N
Active since May 2024
2
Reviews
0
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Reviews
2 reviews2 months ago
Fixxr service subscription money ****
I am beyond frustrated with the shocking lack of service and complete disregard for customers by Fixxr. For MONTHS, I have been trying to get assistance for my vehicle. I have sent multiple emails and WhatsApp messages, all of which have been completely ignored. There has been no communication, no service dates provided, and no mechanics made available to assist me. Despite this, you continue to send me invoices and expect payment for a service that you are clearly unable or unwilling to deliver. This is unacceptable. Let me be very clear: I will NOT pay for a service that has not been provided. Your failure to respond across all channels — including direct communication and even attempts via the X platform — shows a complete lack of professionalism and accountability. At this point, I no longer want anything to do with your service. I demand the following immediately: Cancellation of my subscription with immediate effect Confirmation in writing that my account is closed All outstanding invoices to be cancelled No further billing or contact unless it is to confirm cancellation If this is not resolved urgently, I will escalate this matter further through consumer protection channels and pursue formal action for billing without service. This situation is unacceptable and reflects very poorly on your business.
0 replies
25 months ago
Discovery bank/ Vitality travel is a ****
I booked a flight with cemair, with discovery bank travel/vitality more than a month's notice. I had to cancel because the weather in cape town was bad and rocking the daisies was postponed, I cancelled the flights within 24hours. I contacted the airline, and they explained they could refund me my flights coming back but would credit the amount for rest. I called discovery to initiate a refund, they gave me the run around, eventually got back to me this year with a refund of R1011,40 out of the R6545.00 that left my account. The discounts aren't worth the headache I have been experiencing with Discovery and Cemair. I would not recommend using that booking option with them, you will regret it, as I am now.
3 replies
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