Active since Apr 2024
The worst service ever. My furniture arrived 2 days late with damages. My tv got water damage, bedding all wet, tv unit wet and vacuum bags torn. I reported it, said they will need to get a statement from the driver. After numerous follow up, no response from them at all. Please people do not use them. You will end up with more damages that expected. Very unprofessional and unreliable....not worth what they were paid.
I have been involved in an accident this morning, and King Price were very caring and accomodation. The friendly staff makes the claim process much easier. Thank you, Sixolile and Kgomotso for you assistance. Apologies to the lady who called at the time of the incident, unfortunatly I can not remember her name.
The worst moving company ever. The company paid them in full. They were suppose to deliver on the 31st and never showed up. Today on the 1st of November I find out they use external contractors for moving. Till this minute I am struggling to get my furniture delivered. Now they guilt trip me as the customer because they were not on time because the driver overslept and they still have a delivery in Cape Town. They expect me to drive over mountain at night just so they can deliver when they arrived, while I had to make living arrangement. Who's fault is that? Also, no communication during the whole process. Absolutely pathetic.
The worst customer service ever, they happily make the sale and then forget about the customer. I have been phoning numerous timeS after them to follow up on my order and for almost a month no Fibre installed. Then after so many calls and following up on the status of my order and sending all documents requested after the order was already in progress and no reply to any email, I eventually received an email saying, they have received the documents, and not to call them they will call me. Absolutely terrible service. I would not recommend them to anyone.
Thank you Masimange, that was exellent service and assistance. The application was quick and easy
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