Active since Apr 2024
My mother was involved in a motor vehicle accident on 25 March 2026. When we were assisted by someone going by the name Percy from No Finance Cars. At first we were able to reach this person and we went to get Quotations so the vehicle could be fixed and so we could claim from some shady insurance under NFC. We gathered everything and we were then sent to a panelbeater 100 kilometers away from our hometown because our quotations were too high for NFC On the 8th April 2026 we were then referred to take the vehicle to DENT BOUTIQUE @ 14 Textile Road, Umtata where we then got another quotation that NFC were managed to reason with and we left the workshop to go and pay the access fee for the insurance to NO FINANCE CARS and proof of payment was sent to Percy and we were then told to leave the vehicle there as it was going to be worked on the following week. The following week came and passed and we didn’t want to put pressure on Thina from Dent Boutique. Another week passed and we started to get worried and started making calls but we kept being told that the parts of the vehicle are on the way. Up until today 20 May 2026 still no correspondence from Percy from NO FINANCE CARS or from Thina from Dent Boutique. We are not being updated about any progress of the vehicle DISAPPOINTING When I decided to go and check the vehicle myself at the workshop which is +-100 away from where we stay I found the vehicle in the very same state as it was on the accident scene still damaged and no progress whatsoever. We are being secondary victimised by these places.
Miway is not a good insurance company. Because how can their client damage my vehicle and still have the nerve to make me wait until their clients vehicle is fixed whereas their client is at fault and all evidence has been submitted? What about my Car? Why is their Third-Party Claim process taking so long? Its been 3months now !! I'm also in the darkness How I wish they would just settle/fix my car and forget about all this worrying.
Very Very Dismal and Poor Service with This Miway Insurance Company. I filed in a Third-Party Claim Against their client who Collided with my vehicle a month ago beginning of March 2024. I was told to take it up with Liabilities and so fourth. Fine I managed to inform them about the incident and I was issued a claim number and was told to email that to [email protected] A lady by the name of Leanne Moodley was assigned to my case as she was the one who told me to send all the required documents including all the sketch plans, quotations of damages and so I did all of that Second week of March 2024. I have been trying to get ahold of her since then she has been very very difficult to get hold of. When I write down emails to her she is ******** and tells me the same story that I should wait as she has not yet received feedback from the Assessor's but it has been a full month since I filed my Claim and no feedback has come to me and I have not yet been contacted by any assessor. What frustrates me even more is that I am not even being notified or contacted on how far the process is going. I'm just in the darkness and waiting for Jesus Christ to come and fix my car !! I am very disappointed as I thought Miway was a reputable insurance company.
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