RT
Robert T
Active since Apr 2024
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
Extremely Poor Service and Humiliating Experience at KFC Rivershed
I had a very disappointing experience at KFC Rivershed and felt it needs to be shared. I visited the drive-through, placed my order, and paid as normal. After paying, I was asked to park in front of the store because the waiting time would supposedly only be between 5–7 minutes. After waiting for 15 minutes with no food and no feedback from staff, I decided to go inside the store to ask what was happening with my order. The lady assisting me was extremely rude and unprofessional. She told me that they were “supposed to say” that the strips I ordered take 10 minutes to prepare. I explained to her that I had already been waiting for 15 minutes, so my order should already have been ready. While standing there, I noticed several other customers who had also used the drive-through and had already been waiting close to 20 minutes. There were also four vehicles ahead of me still waiting for their food. I then mentioned that if certain items take that long, they should not be offered through the drive-through, especially when customers are being told to wait only a few minutes. After this, the staff member approached a male employee, who came to me with a cash refund and informed me that they would not be able to provide my order at all. He apologised, but by that stage the damage was already done. I was left feeling embarrassed and humiliated in front of other customers and ended up leaving after nearly 20 minutes without any food. This level of service is completely unacceptable for a drive-through experience. Poor communication, rude staff, excessive waiting times, and then ultimately refusing to fulfil a paid order is not acceptable customer service. I will definitely not be supporting KFC Rivershed again.
0 replies
2 months ago
Poor Service, Billing Issues and Unprofessional Conduct – Mediclinic & Radiology Practice
My wife was admitted at Medi-Clinic Potchefstroom on 18 September 2024 for dysphagia (PMB condition). We confirmed upfront with doctor treating her that the procedure would be fully covered by medical aid as it was a PMB and an emergency. We made it clear we would not proceed otherwise. My wife experienced discomfort and distressed because of trouble swallowing. Despite this, we are still being billed by Dr Laubscher’s radiology practice. This is clearly an internal administrative issue between the practice and Mediclinic, yet: • They continue sending accounts and even a final demand • They refuse to resolve the issue directly with Mediclinic • The burden is being unfairly placed on me as the patient Heidi Trosello has been particularly unhelpful and dismissive, even going as far as telling me to “take it up with the medical council”. This is completely unacceptable. Patients should not be forced to fix billing errors between providers, especially for a PMB case that should be covered. This experience reflects poorly on both Mediclinic and the radiology practice.
0 replies
14 months ago
Excellent service at Arrie Nel
In a world where genuine care and expertise can sometimes feel rare, Daleen du Plessis at Arrie Nel Pharmacy in Vredefort stands out as a true healthcare hero. She is more than just a pharmacist—she is a compassionate guide, a trusted expert, and a comforting presence for every patient who walks through the door. From the moment you approach Daleen, you’re met with warmth and patience. Whether she’s explaining a medication’s side effects, helping navigate insurance concerns, or offering practical health advice, she goes above and beyond to ensure you leave feeling informed and cared for. No question is too small, no concern is overlooked—just kindness and professionalism at every step. Highly Competent & Trustworthy Daleen’s knowledge is impressive, but it’s her attention to detail and dedication that truly set her apart. She double-checks prescriptions, ensures there are no harmful interactions, and takes the time to explain treatments clearly. You never feel rushed—instead, you feel confident that you’re in the best hands. Arrie Nel Pharmacy is incredibly fortunate to have a pharmacist like **Daleen du Plessis**—a professional who doesn’t just do her job but **truly makes a difference**. Her dedication, expertise, and warm spirit make every visit to the pharmacy a better experience. If you’re looking for a pharmacist who combines **top-tier skill with heartfelt care**, Daleen is the reason to visit **Arrie Nel Pharmacy**. **Five stars aren’t enough**—she deserves all the gratitude for her outstanding service!
0 replies
20 months ago
A Hidden Gem by the Vaal River - Parys' Best Kept Secret!
Tucked away in the charming town of Parys, O’s Restaurant is a culinary oasis that will leave you enchanted and craving for more. Perched on the banks of the serene Vaal River, this gem offers an unforgettable dining experience that combines stunning views, exceptional food, and warm hospitality.
0 replies
20 months ago
Experts on Squash court floors
We experienced slipping floors at Parys Squash club. When we contacted Derrington they quickly reply with the exact cause, gave us a quote and when we accepted the quote immediately booked us for the next day. They cleaned our court floors on all 3 courts.
0 replies
26 months ago
Gosolar is a game changer
Excellent service and help from Senzo at Go Solar. He took me through all the steps and assisted me in signing up. Solar system was installed and Senzo also followed up to make sure that I am happy and satisfied.
1 reply
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)