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Pearl M

Active since Mar 2024

4

Reviews

0

Industries

Reviews

4 reviews

Mattress and Couch Factory Outlet Centurion

4 months ago

Extremely poor customer service

My driver collected the beds I had purchased; however, the items were not properly packed, as the *****s required for assembly were missing. As a result, I had to incur additional costs and inconvenience to arrange for the *****s to be collected separately. What is particularly concerning is that: My driver was kept waiting for approximately two hours during collection, yet the order was still incomplete. Even after this delay, the *****s provided were still short by four. None of the listed customer care contacts have responded to my queries, despite multiple attempts to resolve the matter. This level of service is highly disappointing and falls far below acceptable standards. I request the following as a matter of urgency: Immediate provision of the missing *****s. Reimbur*****t for any additional costs incurred due to this inconvenience. A formal explanation for the poor service and lack of communication. Please treat this matter as urgent. I expect a response within 24–48 hours.

0 replies

23 months ago

NANDOS *******

It's disheartening to see some Nando's franchises engaging in dishonest practices when customers purchase a whole chicken. My recent experiences at Nando's Leaping Frog and Nando's Kyalami have been disappointing. Last week, at Nando's Kyalami, I received a whole chicken cut into 8 pieces, with the breast cut into two and two thighs missing. This kind of treatment of South African consumers is unacceptable and needs to be addressed.

1 reply

Ram Hand To Hand Couriers

25 months ago

Undeserverd Business with Vodacom

You have kept my phone since 17/07/2024 and today it is 01/08/2024. How is this type of service acceptable? You are constantly dishonest about the reasons for the non-delivery. Attempts to have this resolved with your team have been fruitless. Vodacom themselves have expressed their frustration with your service, but they are still keeping you as a courier of choice. If this is not internal *******ion then I am baffled. Not even once have you given me a call to indicate when you will deliver and yet you have a 1000 excuses why you can't deliver. Learn from your esteemed colleagues in the industry, the likes of Courier Guy, etc.

2 replies

Discovery Insure

29 months ago

Shafick is a star!

Great service from Shafick, he went beyond the call of duty to ensure that I had good service. Well done Shafick, please keep up the good work.

1 reply

Review Distribution

5 Star

1 (25%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

3 (75%)

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