GB
Garfield B
Active since Jan 2024
3
Reviews
0
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Reviews
3 reviews8 months ago
New balance shoes with “unbalanced” customer service.
In November 2024 I bought two pairs of New Balance shoes at Atterbury Value Mart in Pretoria. I did not wear them immediately. I started to wear one pair in August 2025. The other pair has not been used at all. One month after I started to wear the shoes it came apart on the side. After a detailed inspection it became clear that the top part of the shoe was not properly attached to the sole because too little material was used on the side for sufficient bonding. In short, a manufacturing problem. I took the shoes back to the store in Atterbury Value Mart. After three days they informed me that they are not going to replace the shoes because the period for returning has expired (which is six months). Nothing was said about the bad workmanship. They did not even take the shoes to verify the manufacturing side of the problem. I am experiencing a second dilemma. What about the pair that I have not yet used. I suppose it will follow the same route. That motivated me to write this review. Customers should we warned. Wear your New Balance shoes immediately and expose them to harsh conditions within six months to detect bad workmanship. Alternatively, look out for another brand which offers better quality. New Balance hide behind their return policy instead of focusing on problems related to the manufacturing of their shoes. I was not surprised to read similar complaints on Hellopeter (e.g. Francois 2 July 2025), but what surprises me, is the lack of response on the side of New Balance to address the issues the clients are complaining about. They couldn’t be bothered.
0 replies
14 months ago
BARK PLATFORM – BE AWARE!
I understand that BARK introduces many contractors and business people to the public. I would like to know whether they verify the people they are promoting. Do they at least try to minimize the risk of supporting and promoting people who cannot be trusted? I am of the opinion that BARK is not very serious or successful in doing that. I had an awful experience with a company called RENDECO. I paid the owner R140 000 to replace part of my roof. He took the money but never showed up to do the work. Read my review on the RENDECO page of HELLOPETER. RENDECO was advertised on BARK up to 2023. In 2024 the owner changed his company to ROYAL ROOFING AND BUILDING SERVICES and again advertised on BARK. In 2025 the owner changed his company to INKOSI MAINTENANCE AND BUILDING SERVICES and once again, it was advertised on BARK - even with a false address. I informed BARK in 2024 about the owner of these companies and provided detailed and reliable evidence of all the statements I made. It took some time before BARK rep****. In their response they thanked me for the detailed information which accompanied my letter to them. However, their solution to the problem was disappointing. I thought BARK would verify my allegations and act in a significant way. That did not happen. According to BARK they will only investigate and make decisions based on complaints where both parties have engaged with each other through their platform. In other words, they wait for a ‘’BARK-VICTIM’’ before they take action. This policy motivated my current review. I have to warn you, be aware - you might be that victim!
1 reply
22 months ago
BE AWARE – BE INFORMED!
If a consumer wants to select a respectable business for a particular project, he/she has to be aware of movements between companies or changes within a company. I therefore want to draw your attention to the company named Royal Roofing & Building Services. The owner has only recently (March 2024) started to trade under this name. It was previously called RenDeco. If you want to learn more about the business activities of the owner, specifically his ethical approach, you ought to consult the RenDeco page on Hellopeter. It is in your own interest to be properly informed before you decide on a contractor for the job you have in mind. Trust me on this one.
0 replies
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1 Star
3 (100%)