Active since Nov 2023
I had an excellent experience with OUTsurance regarding my claim. The lady who assisted me over the phone and again at their office was incredibly helpful. When I arrived, the cleaner gave me a warm welcome, the receptionist was friendly and Shaun who handled my case was fantastic. He clearly explained everything, and my claim was approved within 10 minutes. They even arranged a rental car for me. I highly recommend OUTsurance.
Unfortunately, the experience has been quite disappointing for me, and I believe it's important to bring it to the attention of both the company and potential customers. I initially engaged with Torque IT for a self-paced course and an associated exam. As part of our agreement, I explicitly requested that they hold the funds for the exam voucher and refrain from purchasing it until I confirmed my readiness. when I requested them to buy the voucher they told me that they bought the voucher long time ago and it has expired already. The worst part is that they don't want to refund me my money