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Active since Oct 2023
3
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Reviews
3 reviews2 months ago
Unacceptable Treatment of Staff
I’ve been to GrubHouse Vaal Mall Vanderbijlpark a few times, but my recent visit on 24 March 2026 really left a bad impression. The way the manager, *Sonet*, treats her black staff is extremely disrespectful and uncomfortable to witness. The management there is white, and when staff try to raise concerns and complaints to them, nothing gets done. The staff are even scared of her, which says a lot about the kind of environment they’re working in. I personally heard her swearing at them and speaking to them with absolutely no respect. I’m a black gentleman , and so are the staff she was speaking to, and the way she treated them…us…was disgusting. The attitude towards black people in that space is very clear, and it’s not okay! This is beyond bad service… It’s discriminatory and completely unacceptable. No one deserves to be treated like that. If this is not addressed, I’m more than willing to take this further and involve the Department of Labour to investigate the workplace and interview each and every black staff member there.
0 replies
30 months ago
Excellent service fr...
Excellent service from Kennedy and Nicole
0 replies
32 months ago
Great experience wit...
Great experience with sgw my salesmen Kennedy and receptionist Nicole were outstanding
0 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)