AK
Adikar K
Active since Sep 2023
10
Reviews
0
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Reviews
10 reviews1 month ago
SLA Exceeded: Packages Left to Rot in Customs
I am experiencing an absolute nightmare with UPS South Africa regarding an imported package. The complete lack of proactive communication and incompetence from their Customs Brokerage department is unacceptable. My package has been stuck in a bonded warehouse for weeks. Initially, the shipment was detained by SARS due to an incorrect tariff code declaration made on the original clearance instruction. It took the UPS customs team weeks just to transition the file so they could submit a Voucher of Correction (VOC). When the VOC was finally submitted to amend the tariff, it included a penalty that was billed directly to the shipper. It has now been well over 15 working days since that paperwork went in, which completely exceeds the standard 14-day SLA for customs processing. Yet, no one from UPS has bothered to provide an update. When you call the general UPS support number, the frontline agents are utterly useless. They read from a script, tell you to "just wait for SARS," and refuse to investigate further. They cannot even confirm if UPS has actually transferred the penalty funds to SARS yet, which is the only way Customs will release the package. I have emailed the customs team directly demanding my updated customs declaration (SAD500) and the Payment Reference Number (PRN) to prove they have actually done their jobs, but I am just met with delays and generic excuses. If you are importing high-value electronics into South Africa, pray your shipper does not use UPS. They will let your package rot in a warehouse and leave you entirely in the dark. I want my SAD500, my PRN, and my package immediately.
0 replies
6 months ago
Richfield Umhlanga - These past few years at Richfield have been great
Richfield Umhlanga - These past few years at Richfield have been great. The support is amazing as well as the events, like the sports day. I'm looking forward to my final year at Richfield.
1 reply
8 months ago
Richfield KZN Sports Day - The recent Sports Day event was amazing, with great food, entertainment, and vibes
Richfield KZN Sports Day - The recent Sports Day event was amazing, with great food, entertainment, and vibes. Big W Richfield Umhlanga 🏆!
1 reply
9 months ago
Ah, my campus—where the Wi-Fi is almost as fast as rumors, the coffee is strong enough to revive a dead semester, and the ***eons walk around like they also have lectures to attend
Ah, my campus—where the Wi-Fi is almost as fast as rumors, the coffee is strong enough to revive a dead semester, and the ***eons walk around like they also have lectures to attend. From the moment you walk in, there’s this weird mix of ambition, stress, and the smell of someone’s lunch leaking in their bag. But honestly? I love it here. The lecturers are surprisingly human (yes, some even have a sense of humor), the buildings are modern enough to make you feel like you're doing something with your life, and there's always something happening—whether it's a career fair or a spontaneous dance battle in the courtyard. Studying here makes you feel like you're part of something bigger... even if that something is just a long queue at the labs. In short: great people, great vibes, and just the right amount of chaos to keep life interesting. Highly recommend—just don’t forget your access card. Ever.
1 reply
11 months ago
Ah, my campus—where the Wi-Fi is almost as fast as rumors, the coffee is strong enough to revive a dead semester, and the ***eons walk around like they also have lectures to attend
Ah, my campus—where the Wi-Fi is almost as fast as rumors, the coffee is strong enough to revive a dead semester, and the ***eons walk around like they also have lectures to attend. From the moment you walk in, there’s this weird mix of ambition, stress, and the smell of someone’s lunch leaking in their bag. But honestly? I love it here. The lecturers are surprisingly human (yes, some even have a sense of humor), the buildings are modern enough to make you feel like you're doing something with your life, and there's always something happening—whether it's a career fair or a spontaneous dance battle in the courtyard. Studying here makes you feel like you're part of something bigger... even if that something is just a long queue at the labs. In short: great people, great vibes, and just the right amount of chaos to keep life interesting. Highly recommend—just don’t forget your access card. Ever.
1 reply
13 months ago
My university is where I learned a lot—both academically and how to survive on instant noodles
My university is where I learned a lot—both academically and how to survive on instant noodles. The professors are smart, passionate, and occasionally hilarious (even if unintentionally). The campus has a great vibe, with enough green space to nap between classes without judgment. From quirky student events to late-night study sessions that turn into therapy sessions, this place has it all. Highly recommend—just bring coffee and a sense of humor!
1 reply
18 months ago
The faculty here are incredibly supportive and genuinely invested in our success
The faculty here are incredibly supportive and genuinely invested in our success. Their dedication to teaching and willingness to go the extra mile has made my learning experience truly exceptional.
1 reply
19 months ago
Good institute, friendly staff and overall amazing experience
Good institute, friendly staff and overall amazing experience.❤️
1 reply
33 months ago
Chill campus 🤓🥴
Not capping pretty dope campus, chill Dean, mid staff, friendly security, HIGHLY CHILL Lecturers, clean facilities, nice air-conditioning, super dupper fast wifi, top notch computer labs. I would highly recommend Richfield to others.😬🔫👨🏫
1 reply
Review Distribution
5 Star
9 (90%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (10%)