MB
Malcolm B
Active since Sep 2023
8
Reviews
0
Industries
Reviews
8 reviews3 weeks ago
Disregard
I recently had R20999 *****ulently removed from my FNB credit card account. I immediately reported the matter and was old that it was impossible to reverse the transaction and that all that was to be done was to hand the matter over the ***** department for investigation. {Your guess is as good as mine as to what that means). Two days later the transaction was reversed without a word from FNB. complaining about the matter was an excercise in futility as the left hand did not know what the right hand was going. For example I was informed that anyone gaining access to a FNB account can withdraw vaste amounts of money despite one having sett daily limits. What the purpose is of having daily limits remains a mystery. I was told I had an unsecured credit limit of R700,000 despite never asking for one and that someone gaining access to my account could withdraw said amount despite me setting a daily limit of R5000. Gaining access to my account shows that I have a total access amount of R50000 straight and 88000 on budget nowhere near the R700,000 stated. Joan also informed me that their figures were different to mine and could offer no reason as to why this should be. No plausible reason was given as to how this amount was withdrawn despite my daily limit of R5000nor why I was not informed about the reversal. I was also told that the only way to prevent this is to downgrade my credit faculties by visiting a branch and that setting a daily limit would not prevent this from occurring in the future. I was left with the impression that what I had to say was irrelevant and that the bank had all the rights to do what they liked with my money and to hold me personally responsible for any debt no matter how this occurred.
1 reply
1 month ago
Incompetence
I recently had 20000 Rand withdrawn from my credit card account without my authorisation. Upon immediately reporting this to the ***** section I was just given a reference number without any attempt being made to address the issue or better still reverse the transaction. Subsequently the amount was reversed without any explanation being provided. Clearly FNB deems my account as well as the rest of us to be their personal property and we the account holders a mere inconvenience. What is even more frustration is the fact that I have a daily withdrawal limit of R5000 which was ignored. My further attempts at making contact with their staff resulted in an exercise of futility due to the fact that no one has even the basic training or is just simply ***********.
1 reply
6 months ago
****
This business is a ****. They never deliver or answer emails and the phone number listed is not listed. M Bannerman
0 replies
24 months ago
*****
I am desperately trying to make contact with the many people who have been de*****ed by this entity so as to make a heavy prosecution more likely. Please contact me on [email protected] M Bannerman
1 reply
28 months ago
Affirmitive destruction
This once outstanding Company is now a shell of its former self. Whereas it used to take less than a week to receive an overseas parcel it now takes between three to four weeks. Complaining is met with the usual I don't give a damn attitude by persons appointed because of their outstanding stupidity. It would also help if those working for UPS spoke English as it in neigh impossible to make any sense of what is said.
1 reply
29 months ago
Business attitude
Not sure about the **** products claim but the delivery needs a serious kick up the ****
0 replies
29 months ago
Malcolm
Have only places two orders thus far but delivery is outstanding and online details more than adequate
0 replies
33 months ago
****
Got ****med out of a fortune. This guy really needs to go to jail for a very long time. Handed him over to the Hawks
0 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
6 (75%)