CS
CS S
Active since Jun 2010
36
Reviews
0
Industries
Reviews
36 reviews1 month ago
Pathetic food and service from OB - Umhlanga
*I thought I would reach out to you prior to posting a poor review online website. I did email the branch manager at the email address provided but got no response. 2 weeks have passed. What was supposed to be a happy birthday outing to OB was met with poor food and service. I told the store manager about the food which had excessive salt put into the batter of the prawns, calamari and fish and the food was served cold. He said it was the dry spice and there was nothing he could do. I told him that it was very salty to a point where it could not be eaten. He just looked at me and left. We were all utterly disappointed with the quality of food served at Ocean basket.
1 reply
2 months ago
Well Done Travelstart - Abdullah Clayton
Very good service from agent Abdullah Clayton. He was very helpful and patient in dealing with all our requirements and changes. Helped us even during our journey. Very responsive! Had a very pleasant journey thanks to Abdullah.
0 replies
3 months ago
Afrihost - Poor service delivery from LEE - Manager
Manager: LEE - Refused to give me his surname. Says it is his right not to and Refered me to the POPI act. Subscribing to Vumatel/Afrihost has been nothing but a nightmare. Installation done on Monday and completed by 8am. Today is Thursday and still no joy. Running the same tests with 20 different consultants since Monday and expecting different results. No plan of action, just continued instructions to run tests and browser links everyday but no internet secured. Manager very arrogant and unhelpful. Feels that he is doing me a big favor by helping me. Does not have customer skills. Still no closer to a solution FOUR days later.
0 replies
18 months ago
Well Done - Phumlani Mthembu - Pavillion Woolworths
Well done on the customer service received from Phumlani Mthembu ( Woolworths Pavillion) He works in the fragrance dept. He has a great knowledge of the products in store and was very patient while I chose my perfumes. Very good advise. Thank you for being a true ambassador for the woolworths brand. Its not often that we receive such great service and hence I don't want this to go unnoticed. Thanks
0 replies
18 months ago
Well done
Very good and pleasant service from Joshua - Malvern Park woolworths - Queensburgh
0 replies
19 months ago
poor customer service - no reesponse to requests
No response from their email address - [email protected]. Brokers can only be seen when selling policies but don't bother about you thereafter. although the continue to be paid commission.
1 reply
22 months ago
No Customer service or courtesy whatsoever - most unprofessional
Worst possible service received. No communications. Got to keep calling them for answers on claims. Communications on app is totally ignored. Not one feedback or response
1 reply
23 months ago
Great Service
Stress free and efficient claims process. Great service. Commendable: Agent Tracy Naidoo. Well done. Thanks
1 reply
29 months ago
Poor service - Manager SUMEN and Sales rep - SIYA
Evaluation of my car for Trade in or purchase of new car. Spoke to manager SUMEN and also sales rep Siya. My car has a full service history with Toyota and also an extended warranty. I called Toyota for an evaluation and was told to come in by SIYA for a written evaluation. I came in and the car was test driven by SUMEN for a 5km run. I have now been told that they cannot give me a written evaluation of my vehicle. It is now the 3rd day. Each time I try to call the calls are being transferred and now I am being told that I should wait WITHOUT A DEFINITE DATE ( INDEFINITELY ) for a response in this regard. Sumen refused to give me the number for his manager but instead dropped the call. Both Siya and Sumen are very poor ambassadors for the Toyota brand.
1 reply
30 months ago
Poor Service
The response time from Dial direct is very poor. I have been waiting for a response with regards to my premium increase which has been escalated to management.
1 reply
Review Distribution
5 Star
6 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.7777777777777777%)
1 Star
29 (80.55555555555556%)