ES
Ella S
Active since Jul 2023
4
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Reviews
4 reviews3 weeks ago
Miss leading inform
Bought a car with webuycars Richmond. As usual I did a car service and replace a few things. Only for the car to give same issue of the replaced gearbox and clutch. Tried to contact them and write my review on the website no tracking number. Spoke to Tebogo who said I will get a call and tracking number. Ask I was still on the line it went dead. The service is bad no consideration on how hard we work for the monies we use to buy from them and they show no consideration on even calling back. 0736671197.
0 replies
6 months ago
Poor Service
I am so disappointed in the service from Web Africa. Had issues with connectivity and I reported this around 3 pm and followed up again around 6pm nothing happened. Was only left with a (ref #11489648 and #356921) it makes me wonder is it because we have notice of cancellation at the end of December and I had refused to do a change of ownership to the person who might come occupy my current address. Had to find somewhere else to work and no form of entertainment for the kids as most gadgets need internet, what huge inconvenience. So disappointed and frustrated by the service. No sense of urgency but very quick to debit their money from us. Imagine the Consultant Andiswa F didn't show any empathy and sense of urgency to our issue. Only for her to say she is dead serious that the issue will take 24-72 hours to be resolved. I am really disappointed 😞 in such unprofessionalism and lack of concern
0 replies
34 months ago
Xenophobia, ****** treatment
It is with a heavy heart as l write this review. On The 29/07/2023 my Flat mate transferred Rent Money into my Bank Account (Capitec Bank) and a few days later (03/08/2023) my Bank Account got blocked. I then called Capitec to find out what happened only to be told that it was due *****ulent transfer from my flat mate. Later on discovered that the same Flat mate had transferred money to another flat mate. We then visited the branch in Bayside Table View (Capitec) and we were directed on what was needed to be done, which we did submit all the required documents and affidavits. My submission was done 08/08/2023 with Incident #109221741, #109187731,#109181957,#10959501,#109059501, #109278231 all these incidents number where follow ups from day 1 of submission only to be sent from one Pilar to another without any good reason. The flat mate who had sent the rent from her FNB account had gone to her FNB Bank to submission affidavit to clear my involvement in any *****ulent activity. (Her incident # 2023-2337560 FNB) My surprise came in when the other flat mate with ( incident # 108972995,#108973413,#109009801 Capitec) Had her Bank Account unblocked. When i followed up the Branch manager Capitec Bayside (Kelcy Pedro) said they can't do anything about it. Which didn't make sense why my Bank account is still blocked and the other open as the sender is to both our Account is the same person. Only to sense xenophobia, ****** seeing that I am a Zimbabwean and the other flat mate is South African. When l mentioned this they didn't show any remorse to my plea on why my case is different from my other flat mate. Funny enough l have been Banking with Capitec for over 5 years and salary is paid into that Account. I feel not enough was to done to clear my name from the *****ulent activity. Is this how far xenophobia, ****** has come to. Are we Zimbabweans not contributing positively to the economy for us who are here legally. My question is why such treatment to a fellow human being. What happened to a Rainbow nation that we always hear.
1 reply
35 months ago
POOR SERVICE
I am so disappointed with Vox telecom service. Calling is a mission come to getting help it's a mountain climb. Have had a n issues for a 3 weeks now and still no help. when you call you are transferred to from pilar to post. But they so quick to install fiber and take money from us. I wouldn't encourage anyone to take up any contract with them.
2 replies
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