Active since Jun 2023
Airbnb supposedly have review policies and a host may request a review to be removed if it is not according to policy. This takes 24 to 48 hours. A guest in retaliation to a late check-out fee wrote a terrible derogatory review. This has not been addressed, even after more than 60 hours. I can no longer trust a platform which allows its host to be bul**** by guests and which allows defamatory content on its public platforms.
Sunette Fieldhouse has assisted me with several of my property transfers, a deceased estate and also a harassment case. She is extremely professional and maintains a high ethical standard at all times.
I was phoned and informed that my contract expired, is not valid and that I HAVE to upgrade to a much more expensive contract to continue cover. The installers never came, I followed up in vain. Eventually I moved to a different service provider. Suddenly there were unauthorized debit orders going off my account. When I canceled the debit orders they handed me over to debt collectors and threatens with black listing because I never canceled the contract which they told me expired and is no longer valid. I see I am not the only person being ****med by this company.